Field Service Engineer: Environmental Systems (On-Call)

Vertiv Group Corporation; Netherlands; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Company car/van

Pension scheme

Door to door travel paid

All tooling & equipment provided

Job summary

Vertiv Benelux B.V. is seeking a field service professional responsible for start ups, maintenance and emergency repairs of environmental products and other contracted systems in the Netherlands.

You will establish rapport with customers, sales staff and distributors, and maintain steady communications with Call Control and the department Manager/Supervisor. Responsibilities include on-site responses to service calls, following procedures, ensuring safety, maintaining parts accountability and

Qualifications

• City and Guilds in Refrigeration, Refrigerant Safe Handling & Air Conditioning or BTEC.
• Computer literate.
• Previous environmental service experience essential.
• Excellent customer service skills.
• Self-starter with ability to plan, organise and manage time.
• Valid driving license.

Responsibilities

• Respond, in a professional manner, to all assigned service calls while on duty.
• Read, understand, and comply with all procedures outlined in the Field Procedure Manual.
• Perform all work in a safe manner, and in accordance with established company safety policy.
• Ensure spare parts are properly accounted for using established parts procedures.
• Assist in ensuring that the PM Completion rate is maintained at a min. 90%.
• Assist Call control to schedule, plan and complete start ups using established work flow procedures.
• Keep Call Control informed of your schedule and the status of all open jobs.
• Maintain the accuracy of the customer listing by reporting errors with the Site Change Form.
• Close in WFS daily paperwork in a timely, accurate and complete manner + submit weekly paper work in the same manner.
• Report sales or service leads to the proper department.
• Support company vision and management decision.
• Use email and other office based programmes.
• Ensure that all ISO 9001:2000 agreed processes are followed.
• As a User, comply with the Company’s ITC policy.
• The employee ensure that any activity, task and responsibility required by role in terms of [Export Compliance], [Import Compliance], [EU Arrivals and Despatching], as well as [Supply Chain Security] is managed and performed in full compliance with the Company International Trade Compliance Regulation certification program itself

Skills

Excellent customer service skills

Self starter

Time management

Computer literate

Environmental service experience

Valid driving license

Education

City and Guilds in Refrigeration, Refrigerant Safe Handling & Air Conditioning OR BTEC

Job description

Vertiv Benelux B.V. is seeking a field service professional responsible for start ups, maintenance and emergency repairs of environmental products and other contracted systems in the Netherlands.

You will establish rapport with customers, sales staff and distributors, and maintain steady communications with Call Control and the department Manager/Supervisor. Responsibilities include on-site responses to service calls, following procedures, ensuring safety, maintaining parts accountability and