FIELD SERVICE ENGINEER

AEG Power Solutions Pte Ltd; Zwanenburg; On-site; EUR 45,000 - 75,000; Full time

Job summary

AEG Power Solutions Pte Ltd in the Netherlands is seeking a hands-on Field Service Engineer responsible for on-site installation, maintenance, commissioning and repair of power solutions, with strict adherence to safety and quality standards.

You will travel up to 80% to customer sites, provide technical training, document field service activities, and identify system improvements to support the sales team. English proficiency is required; Dutch is a plus.

Qualifications

• Sufficient relevant experience in the repair to component level of electrical/electronic equipment in a field service role.
• Ideally with Bachelor Engineering in Electrical field or related.
• Experience with power electronic systems and related installation/ maintenance/ service procedures.
• Willing to work in weekends -and night shifts in order to ensure 24/7 hours availablility to clients. according to planning schedule.
• Competent in English.
• Being Dutch speaker is a plus but not mandatory.

Responsibilities

• To visit customer sites as directed to install, maintain,commission and repair power supply and related systems, including battery maintenance and swap-over.
• Testing and replacing defect components in order put the system into operation according to pre-defined standards.
• Ensure timely, accurate and complete documentation relating to the site visits, including field service reports, expenses and overtime sheets.
• Ensure compliancy with quality and safety requirements are met.
• Confer with customers and third parties clarifying terms and conditions relating to the on-site activities.
• To provide technical training and instructions to people on the customers site.
• To ensure effective and efficient use of service repaire equipment.
• Keep track of necessary callibration or exchange of equipment.
• Ensure health and safety measures are taken before entering the customers site.
• To inform the customer about possible system improvements and coordinate follow up with the sales team.
• Proactively sell customer services based on (suspected) customer needs, such as e.g. offering a maintainance contract if not yet in place or recomment an upgrade for products or parts which are over due etc.

Skills

Field service experience

Electrical repair

English proficiency

Dutch language (optional)

Education

Bachelor of Engineering, Electrical

Job description

The position

You will sell and provide customer project- and solution life cycle services such as consulting, project management, installation, commissioning, maintenance and repairing of power solutions at the customer site and in compliance with quality, health and safety requirements. Where it concerns AEG PS products and systems the assurance of their continuous function will stay at the heart of the activities.

Key aspect if the position - You will be based in the Netherlands and travelling up to 80% of the time if required.

Main Responsibilities

• To visit customer sites as directed to install, maintain,commission and repair power supply and related systems, including battery maintenance and swap-over.
• Testing and replacing defect components in order put the system into operation according to pre-defined standards.
• Ensure timely, accurate and complete documentation relating to the site visits, including field service reports, expenses and overtime sheets.
• Ensure compliancy with quality and safety requirements are met.
• Confer with customers and third parties clarifying terms and conditions relating to the on-site activities.
• To provide technical training and instructions to people on the customers site.
• To ensure effective and efficient use of service repaire equipment.
• Keep track of necessary callibration or exchange of equipment.
• Ensure health and safety measures are taken before entering the customers site.
• To inform the customer about possible system improvements and coordinate follow up with the sales team.
• Proactively sell customer services based on (suspected) customer needs, such as e.g. offering a maintainance contract if not yet in place or recomment an upgrade for products or parts which are over due etc.

Qualifications and Requirements

• Sufficient relevant experience in the repair to component level of electrical/electronic equipment in a field service role.
• Ideally with Bachelor Engineering in Electrical field or related.
• Experience with power electronic systems and related installation/ maintenance/ service procedures.
• Willing to work in weekends -and night shifts in order to ensure 24/7 hours availablility to clients. according to planning schedule.
• Competent in English.
• Being Dutch speaker is a plus but not mandatory.