Fashion Sales Associate: Flexible Hours & Brand Experience

URBN; Amsterdam; On-site; EUR 17,000 - 24,000; Full time

Job summary

URBN in Amsterdam seeks a friendly, energetic sales associate to deliver the Free People experience. You will greet customers, present products and assist with fittings while upholding store standards and loss prevention.

Based at Keizergracht 359-361, you will build relationships, offer timely assistance, and ensure accurate checkout processes with a positive, service-focused attitude across nights, weekends and holidays.

Qualifications

• Energy and happiness that is contagious to your friends, family, and everyone around you.
• Builds relationships naturally, embraces individuality and diversity.
• Exhibits clear verbal communication skills.
• Ability to thrive in a fast paced, rapidly evolving environment.
• Heart and soul for the FP brand.
• Experience being a team player.

Responsibilities

• Exceed the customer's service expectations by meeting the following responsibilities.
• Build genuine relationships with customers.
• Greet all customers upon entering the store.
• Offer to hold items for the customer at the cash wrap or in the fitting room.
• Determine the customer's needs and offer suggestions and alternatives.
• Utilize all customer care resources.
• Offer to locate out of stock product from direct or from another store.
• Assist in maintaining store merchandising and operational standards.
• Uphold all company policy and procedures.
• Maintain a high level of awareness and concern for Loss Prevention.
• Facilitate the zones of the floor based on business needs.
• Also may include: ensure a positive final impression of customer care at the cash wrap.

Skills

Energetic

People skills

Clear communication

Team player

Flexible hours

Eager to learn

Job description

URBN in Amsterdam seeks a friendly, energetic sales associate to deliver the Free People experience. You will greet customers, present products and assist with fittings while upholding store standards and loss prevention.

Based at Keizergracht 359-361, you will build relationships, offer timely assistance, and ensure accurate checkout processes with a positive, service-focused attitude across nights, weekends and holidays.