Fashion Sales Advisor — Elevate the Customer Experience

SmartRecruiters, Inc.; Amsterdam; On-site; EUR 20,000 - 23,000; Part time

Benefits offered by this job

Staff discount

Incentive program (HIP) - H&M Group

25 days annual leave

Employee Assistance Program

Company pension

Job summary

COS, part of the H&M Group, is seeking a Sales Advisor in Amsterdam to greet customers and embody the heart of the brand. You will deliver high-level service on the shop floor, assist at the cash desk and fitting rooms, and help merchandise the latest garments.

Collaborative and enthusiastic, you’ll contribute to a welcoming store environment. Previous retail experience is nice but not mandatory; flexibility to work evenings and weekends is valued.

Qualifications

• Customer-focused and enjoys engaging with people to deliver excellent service.
• Adaptable and flexible to changing priorities and customer requests.
• Proactive and driven to take initiative with quality in mind.
• Clear communication and active listening to understand others' perspectives.
• Open to feedback and eager to learn and grow.
• Passionate about our brand and collection, sharing enthusiasm with customers.

Responsibilities

• Greet customers and provide high-level service on the shop floor.
• Initiate conversations and assist at the cash desk, fitting rooms, and throughout the store.
• Process deliveries, replenish stock, and merchandise the latest garments.
• Create welcoming experiences that showcase the brand and inspire customers.
• Collaborate with team to deliver moments that matter.

Skills

Customer-focused

Adaptable/flexible

Action-oriented

Strong communicator

Eager to learn

Brand enthusiast

Schedule flexibility

Job description

COS, part of the H&M Group, is seeking a Sales Advisor in Amsterdam to greet customers and embody the heart of the brand. You will deliver high-level service on the shop floor, assist at the cash desk and fitting rooms, and help merchandise the latest garments.

Collaborative and enthusiastic, you’ll contribute to a welcoming store environment. Previous retail experience is nice but not mandatory; flexibility to work evenings and weekends is valued.