Part-Time Fashion Concierge & Customer Experience

SmartRecruiters, Inc.; Amsterdam; On-site; EUR 17,000 - 22,000; Part time

Benefits offered by this job

20% staff discount

H&M Incentive Program (HIP)

25 days annual leave

Employee Assistance Program

Company pension scheme

Job summary

COS is seeking a part-time Sales Advisor in Amsterdam to greet customers, assist at the cash desk and on the shop floor, and help stock deliveries and merchandising. You will contribute to a welcoming shopping experience with warmth and enthusiasm, guiding customers through their journey and offering proactive service.

Previous customer service experience is helpful but not mandatory; English language skills are essential.

Qualifications

• Customer-focused with a genuine interest in delivering an exceptional shopping experience.
• Proactive with initiative to enhance daily processes.
• Excellent English communication and willingness to learn about fashion trends.

Responsibilities

• Welcome customers and assist at the cash desk, fitting rooms and on the shop floor.
• Process deliveries and replenish stock; merchandise latest garments.
• Create welcoming experiences and provide proactive service to uplift and inspire customers.

Skills

Customer-focused

Proactive

Curious

Listening

Honest

Fashion interest

Communicative

Willing to learn

Collaborative

English proficiency

Job description

COS is seeking a part-time Sales Advisor in Amsterdam to greet customers, assist at the cash desk and on the shop floor, and help stock deliveries and merchandising. You will contribute to a welcoming shopping experience with warmth and enthusiasm, guiding customers through their journey and offering proactive service.

Previous customer service experience is helpful but not mandatory; English language skills are essential.