Fashion Advisor

Chanel, Inc.; Netherlands; On-site; EUR 34,000 - 52,000; Full time

Job summary

CHANEL Amsterdam is seeking a Fashion Advisor to deliver a unique client journey in a luxury boutique. You will maximize sales opportunities, maintain CHANEL standards, and build lasting relationships through expert product knowledge and impeccable service.

We value a team player with a passion for fashion and luxury who is fluent in Dutch and English, lives near Amsterdam, and can commit to full-time hours in-store.

Qualifications

• At least 3 years of shop floor experience in a luxury environment or fashion RTW is preferred.
• Passion for client experience, fashion and luxury.
• Self-driven, positive and independent with high integrity.
• Fluent in Dutch and English; living in or around Amsterdam.
• Willingness to work full-time in a boutique setting.

Responsibilities

• Maximize all sales opportunities while upholding CHANEL standards.
• Create strong client relationships and brand loyalty through excellent service.
• Provide prompt, professional, warm and courteous client care.
• Lead development of new customers and convert walk-ins to clients.
• Participate in training and apply high selling skills and product knowledge.

Skills

Teamwork

Client relationship

Sales skills

Fashion luxury knowledge

Job description

FASHION ADVISOR – BOUTIQUE AMSTERDAM

Service and advice, team spirit and interpersonal skills. Endowed with a great knowledge of the House and driven by a real passion for its products and their story, you take the customers on a unique journey through the universe of CHANEL and create a lasting relationship with them. Always nearby and worldwide, through the many positions offered by the Boutique professions, you are the CHANEL ambassador. Fashion is the brand’s original DNA, each collection expresses through a unique and bold style the beloved values of Gabrielle Chanel: liberty, femininity, and creativity. The Maison CHANEL values radical creativity and an incredible handcraftsmanship to deliver a unique silhouette and allow their clients to experience an ongoing dream. In the position of Fashion Advisor, you will maximize all sales opportunities whilst maintaining the CHANEL standards in all areas. You will create strong client relationships and brand loyalty by ensuring excellent client service, product knowledge and care, personal presentation, and teamwork at all times. You have great styling ability, an entrepreneurial spirit, and are a brand ambassador of the highest order.

What impact you can create at CHANEL:

acquire and apply high standards of product knowledge (RTW) and selling skills to maximize all sales opportunities lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand create a luxurious experience for all clients through providing clients with prompt, professional, warm, and courteous service establish and maintain strong client relationships through thoughtful and consistent outreach offer relevant after sales care, including the appropriate information regarding events and new collections successfully participate in and complete any training provided, acquiring, and applying high standards of selling skills and product knowledge

What you will bring to the team:

• Ability to thrive in a team environment and work collaboratively


• Understanding of, and passion for client experience


• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives


• Curiosity and desire to learn and grow professionally within the world of CHANEL

Position Requirements:

• Successful shop floor experience of at least 3 years in luxury environment/Fashion RTW experience will be considered a strong asset


• Passion for client experience, fashion and luxury


• You are a self-driven, positive, and independent person


• You are trustworthy with a high degree of integrity and ethics


• Fluent in Dutch and English


• Living in or around Amsterdam and full-time available

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams.

We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.

Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in: Exceptional creation and client experience Nurturing human potential Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.