EV Regulatory & RMI Specialist

ZEEKR极氪; Amsterdam; On-site; EUR 80,000 - 120,000; Full time

Job summary

Zeekr MSS is seeking a Regulatory Compliance and RMI Specialist to ensure EU compliance across the aftersales fleet. You will govern the RMI portal, ensuring access to technical documentation, labor times, and service instructions, while coordinating authentication for independent operators and partners.

You will oversee battery legislation compliance, sustainability reporting, and environmental obligations, collaborating with Zeekr Tech to ensure market-wide technical compliance.

Qualifications

• Strong understanding of automotive legislation and EV aftersales.
• Ability to interpret EU regulations into practical processes.
• Experience in aftersales process design and improvement.
• Excellent analytical and problem-solving skills.
• Stakeholder management across cross-functional teams.
• Fluent in English; other European languages are a strong asset.

Responsibilities

• Regulatory compliance & legal governance: ensure EU/local compliance for aftersales; liaise with Legal and external parties for SERMI; monitor new EU regulations; ensure audit readiness and documentation.
• Repair and maintenance information governance: manage the RMI portal; ensure availability and access to technical docs, labor times, and service instructions; provide RMI access for individuals and commercial use; coordinate authentication for independent operators and partners.
• Battery regulations & sustainability: oversee battery legislation compliance, traceability, recycling, ELV obligations; define battery return, recycling, and reporting with partners; ensure environmental compliance and sustainability reporting; ensure technical compliance for all markets/models with Zeekr Tech.
• Road Side Assistance: implement RSA for new markets; follow up RSA reporting; design and improve RSA processes with service provider; support toll-free access, PO creation and information availability; liaise to price and advertise extended RSA packages.

Skills

Automotive legislation

Aftersales ops

EV technologies

Regulatory interpretation

Stakeholder management

Cross-functional collaboration

Fluent English

Tools

Reporting tools

Job description

Zeekr MSS is seeking a Regulatory Compliance and RMI Specialist to ensure EU compliance across the aftersales fleet. You will govern the RMI portal, ensuring access to technical documentation, labor times, and service instructions, while coordinating authentication for independent operators and partners.

You will oversee battery legislation compliance, sustainability reporting, and environmental obligations, collaborating with Zeekr Tech to ensure market-wide technical compliance.