European FAE Manager & Tech Strategist

all about automation; Eindhoven; Hybride; EUR 80 000 - 115 000; Plein temps

Résumé du poste

Innodisk Europe B.V. is seeking an experienced Field Application Engineer Manager to lead and strengthen our European FAE team from our Eindhoven office.

You will combine hands-on technology with leadership, customer interaction, and problem-solving across Europe, with occasional travel. As FAE Manager, you will provide technical direction, ensure high service quality, and collaborate with sales, operations, and management.

Qualifications

• Minimum 5 years in field application or related roles.
• Strong technical background in electronics.
• Office-based in Eindhoven with travel across Europe.

Responsabilités

• Lead the European FAE team and define FAE priorities, support technical strategy in Europe, and act as the main technical leadership interface toward HQ.
• Ensure consistent technical standards, documentation, and best practices across the European FAE team.
• Perform product testing and simulations to ensure product quality and functionality.
• Provide on-site technical support, including customer visits when necessary.
• Conduct in-house product testing to address technical issues encountered in the field.
• Address customer complaints, troubleshoot technical problems, and provide product specifications, fostering a positive customer relationship.

Connaissances

Leadership

Team management

Customer interaction

Troubleshooting

Product testing

Electrical engineering

Computer science

Formation

Bachelor's degree in Computer Science or Electrical Engineering

Description du poste

Innodisk Europe B.V. is seeking an experienced Field Application Engineer Manager to lead and strengthen our European FAE team from our Eindhoven office.

You will combine hands-on technology with leadership, customer interaction, and problem-solving across Europe, with occasional travel. As FAE Manager, you will provide technical direction, ensure high service quality, and collaborate with sales, operations, and management.