ERP Implementation Consultant - Finance & Accounting

Yardi; Amsterdam; On-site; EUR 70,000 - 110,000; Full time

Job summary

Yardi is seeking an ERP Implementation Consultant - Finance & Accounting to manage and execute ERP deployments and foster strong client relationships. The consultant optimizes financial workflows, accounting processes, reporting, and system configurations within an ERP environment.

The role provides high-level implementation, training, and professional services to a portfolio of clients, including on-site visits, to achieve successful deployments and maximize client value.

Qualifications

• Bachelor's degree or equivalent relevant experience in the property management industry.
• Minimum 5+ years of software or business process consulting experience with customers.
• 3+ years of project management experience in accounting, business processes or real estate software.
• Experience with ERP systems and ERP financial system implementations.
• Proven ability to influence clients, peers and management and resolve diverse client issues.

Responsibilities

• Performs complex system and business process reviews and makes recommendations for client productivity gains.
• Trains clients and manages software integrations, maintenance, and updates with clients.
• Investigates and resolves software functionality and reporting problems for clients.
• Advances client relationships through effective communication and problem solving.
• Collaborates with internal teams to meet client needs and maintain high service standards.
• Assists with data mapping, conversion, user training, and other deployment services.

Skills

Project management

Client relationships

Financial processes knowledge

On-site collaboration

Education

Bachelor's degree in Business/Finance/Math/Engineering

5+ years consulting experience

3+ years project management in accounting/real estate software

Tools

ERP software

ERP configurations

Job description

The ERP Implementation Consultant - Finance & Accounting manages and executes successful Enterprise Resource Planning (ERP) deployments and fosters strong client relationships. The consultant provides high-level implementation, training, and professional services to a portfolio of assigned clients (including on-site visits as needed) to manage and utilize the business operation functions in Yardi software products. A strong understanding of finance and accounting principles is critical to success in this role, as the consultant partners with clients to optimize financial workflows, accounting processes, reporting, and system configurations within an ERP environment.

ESSENTIAL RESPONSIBILITIES

• Performs complex system and business process reviews and other service reviews (on-site as needed) to identify inefficient processes and makes sound recommendations for client productivity gains
• Trains clients and manages continued software integrations, maintenance, and updates in collaboration with clients
• Researches, analyzes, and resolves software functionality and reporting problems for clients
• Uses positive influence with clients to effectively navigate sensitive client objections, communicate complex and/or sensitive messages, preemptively address potential client concerns, build sustaining alliances with clients, and influence positive outcomes through active counsel
• Enlists support from management and peers to address complex client requests and resolve complex issues
• Analyzes and interprets client operational needs and determines initial system configuration accordingly
• Performs or assists with data mapping and conversion, user training, and other services to ensure successful software deployment
• Determines and documents solutions and best practices to contribute to a solutions repository
• Advises and institutes best practices relevant to clients in the application of Yardi products
• Recognizes and refers opportunities to sell products/services to existing clients
• Provides recommendations and informed direction to clients regarding ancillary products and services that align with client business and operational needs and goals
• Collaborates internally with analysts, designers, programmers, sales teams, and marketing teams with a focus on meeting client needs and maintaining high-level customer service standards
• Performs special projects related to department training and client support as well as other duties as assigned under supervision of Manager

EDUCATION/QUALIFICATIONS/EXPERIENCE

• Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences or other equivalent relevant experience in the property management industry
• Strong working knowledge of finance and accounting processes, with the ability to translate business and financial requirements into ERP solutions and system configurations
• Five plus (5+) years of experience in software or business process consulting or equivalent consulting experience interacting with customers
• Three (3) years of experience managing projects on accounting, business process, property management, or real estate software
• Experience in ERP systems and ERP financial system implementations.
• Experience positively influencing clients, peers and management
• Experience independently managing and resolving a variety client issues

DESIRED EDUCATION/QUALIFICATIONS/EXPERIENCE

• Knowledge of property management industry and Yardi’s competitors

REQUIRED SKILLS/ABILITIES

• Proven ability to manage projects with multiple touch points
• Proven client-centered commitment and focus
• Proven ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
• Collegial, team-oriented disposition with the desire and ability to establish cooperative working relationships with employees at all levels within Yardi, outside of Yardi, and with clients

DESIRED SKILLS/ABILITIES

• Ability to think and act strategically by visualizing new possibilities, challenging assumptions, and recommending the implementation of new ideas or strategies

WORKING ENVIRONMENT/PHYSICAL DEMANDS

• Ability to work at assigned locations
• Attend meetings and perform tasks for long periods of time on a computer and on the telephone
• Regular attendance and a regular work schedule are essential functions of this job

The employee is expected to adhere to all company policies and to act as a role model in adhering to all company policies. This job description is intended to describe the general nature and level of work involved for this position. It is not an exhaustive list of the responsibilities, duties, and skills that are or may be required.