Equipment Support Engineer, Service Lab Uptime Champion

ASML

Veldhoven

On-site

EUR 60,000 - 76,000

Full time

14 days+
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Job summary

ASML is seeking a Service Lab Equipment Support engineer for the Veldhoven campus. Join a 13-member team that provides 1st/2nd line technical support to maintain uptime of wafer processing and metrology tools.

You will coordinate maintenance, train staff, manage spare parts, and work with suppliers to ensure fast, high-quality repairs. The role requires 4–9 years of relevant experience, English and Dutch language skills, and a proactive, team-driven mindset.

Qualifications

  • Relevant experience of servicing high-tech equipment.
  • Experience with MS Office platform.
  • IT experience is a strong advantage.

Responsibilities

  • As the Equipment Support representative, work with Departments to support Introduction, move-in, installation and final acceptance of new equipment.
  • Define team training needs and advise on spare parts and service agreements.
  • Perform 2nd line troubleshooting and routine maintenance (exchange of consumables).
  • Coordinate periodic maintenance by supplier experts and track spare part consumption.
  • Escalate to involve supplier expertise in time and keep stakeholders updated.
  • Conduct postmortem analyses and initiate structural improvements to prevent recurrence.
  • Maintain stock of parts to ensure timely maintenance and minimal downtime.
  • Create and update work instructions for First-line recovery and share knowledge with colleagues.
  • Observe equipment performance and drive improvements in uptime, MTTR, and MTBF.

Skills

Team player
Proactive
Analytical mind
Shop floor presence

Education

Vocational / Bachelor with technical background

Tools

MS Office

Job description

ASML is seeking a Service Lab Equipment Support engineer for the Veldhoven campus. Join a 13-member team that provides 1st/2nd line technical support to maintain uptime of wafer processing and metrology tools.

You will coordinate maintenance, train staff, manage spare parts, and work with suppliers to ensure fast, high-quality repairs. The role requires 4–9 years of relevant experience, English and Dutch language skills, and a proactive, team-driven mindset.

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