ENG - Field Service Engineer (PPS) – Benelux & DACH

Ranpak; Netherlands; Hybrid; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Travel reimbursements

Overnight allowance

Flexible hours

Bonus program

Pension

Wellness benefits

Training & growth

Job summary

Ranpak is seeking a Field Service Engineer to install, service and troubleshoot Ranpak machines at customer sites across Benelux & DACH, with a hybrid schedule and regular travel.

You will train operators, log service data in SAP, and contribute to product improvements while representing Ranpak at customers.

Qualifications

• Background in mechanical or electrical engineering (MBO level or equivalent).
• Hands-on, customer-focused mindset and ability to work independently.
• Strong communication skills and a valid B driver’s license.

Responsibilities

• Install and service Ranpak machines and integrations at customer sites, keeping systems in top condition.
• Troubleshoot and prevent downtime through proactive maintenance and problem-solving.
• Train operators and distributors, and support Sales with practical technical advice.
• Log service data (SAP) and share insights to improve products and processes.

Skills

Mechanical engineering

Electrical engineering

Customer focus

Communication skills

B driver's license

Tools

SAP

Job description

Job Category

Operations

Requisition Number

FIELD001597

Contract & Work Arrangement

• Full-Time
• Hybrid

Locations

Showing 1 location

EYGELSHOVEN, 6471XX, NLD

Description

Make a real impact with sustainable packaging. At Ranpak we build paper‑based solutions that help companies ship products safely while reducing environmental impact. The Field Service Engineer is Ranpak’s ambassador at customers. Join a team that’s shaping a greener logistics future.

What you’ll do

• Install and service Ranpak machines and integrations at customer sites, keeping systems in top condition.
• Troubleshoot and prevent downtime through proactive maintenance and smart problem‑solving.
• Train operators and distributors, and support our Sales colleagues hands‑on and with clear, practical technical advice.
• Log service data (SAP) and share insights that feed continuous improvements to our products and processes.

Where you’ll work

• You’ll spend your time on the road with customers or at the office—whichever the work demands on a given week.
• Regular travel within Benelux & the DACH region, with occasional trips elsewhere in Europe.

What you’ll bring

• Background in mechanical or electrical engineering (MBO level or equivalent).
• Hands‑on, customer‑focused mindset; you can work independently and in a team.
• Strong communication skills and a B driver’s license.

Languages

• Internal working language is English—being able to read and speak English.
• Dutch is helpful and German is a plus (French is nice to have, not required).

What we offer

• A strong overall package, competitive salary.
• Travel expenses reimbursed per company policy, plus an overnight allowance of €25 per night.
• Flexible working hours to help you plan your week and customer visits.
• Bonus program and pension scheme, plus wellness/fitness perks.
• Great training and growth opportunities—develop your skills, gain certifications, and grow your impact over time.
• Be part of a company recognized for sustainable, paper‑based packaging leadership.

Ranpak Values

• Ownership Culture - Our ownership mentality empowers us. As employee‑owners, we take responsibility for our individual work and pride in our collective achievement.
• Environmental Sustainability - Our product portfolio has been designed to reduce the harmful consequences of our globalized economy.
• Diversity and Inclusion - Diversity is strength. We aspire to the equitable representation of all perspectives across our company.
• Employee Actualization - When each of us reaches our full potential as an individual, we all succeed together.
• Customer Centricity - Our customers are vital both to our success and to our mission. Helping our customers succeed is top priority.
• Data Driven Decision Making - We are guided by data. Key business decisions are based on verified data rather than intuition or observation alone.
• Community Engagement - We embrace our responsibility to our local communities, contributing to the lives of those around us.

Ranpak is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

Ranpak does not tolerate discrimination on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

This policy applies to all employment practices within our organization, including recruiting, hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Ranpak makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, we invite you to read our Code of Ethics.