EMEA Corporate Expansion Sr. Account Executive - Future Opportunities

Lucid; Amsterdam; On-site; EUR 60,000 - 90,000; Full time

Job summary

Lucid is seeking an Expansion Account Executive to lead strategic growth across Lucidchart, Lucidspark, and Lucidscale in Amsterdam. You will engage current customers, uncover expansion opportunities, and work closely with Customer Success Managers to ensure renewals and continual engagement.

The role requires 3–5+ years in SaaS/tech sales, strong relationship-building skills, and experience with Salesforce. This is a hybrid position with in-office days Tue and Thu in Amsterdam.

Qualifications

• Must have 3–5+ years sales closing experience (preferably in SaaS/tech).
• Experience in prospecting and closing business (as an Account Executive, or similar role).
• Experience in building personal relationships and expanding accounts.
• Experience with Salesforce.com or similar CRM.
• Hybrid role: remote work with in-person collaboration at Amsterdam office two days per week (Tue & Thu).

Responsibilities

• Close business, prospect, and build relationships with a book of accounts.
• Provide excellent service and identify opportunities to expand Lucid adoption.
• Think creatively to improve outbound prospecting and pipeline generation.
• Create reliable forecasts linking your pipeline to management.
• Become an expert in our value propositions, target market, and personas.
• Collaborate with teammates to support initiatives and meet SLAs.
• Maintain activity standards and cross-functional collaboration.
• Other duties as assigned.

Skills

Sales closing

Prospecting

CRM management

Relationship building

SaaS sales

Tools

Salesforce.com

Job description

Lucid Software is the leader in AI-driven work acceleration, helping teams see and build the future by turning ideas into reality. Its products include the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The Lucid Visual Collaboration Suite, combined with powerful accelerators for cloud and process transformation, empowers organizations to streamline work, foster alignment, and drive business transformation at scale. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Expansion Account Executives (AEs) lead the strategic expansion business growth for current Lucidchart, Lucidspark and Lucidscale customers across their assigned territories. Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion and continual customer engagement.

This is an Evergreen / Future Opportunities posting. By applying, you are expressing interest in upcoming openings on our Corporate Expansion team. If your background aligns with our core profile, a member of our recruiting team will reach out for an informal conversation to explore your career goals and match you with the right team as roles open up.

Responsibilities

• Effectively be able to close business, prospect, and build personal relationships with a book of accounts
• Able to provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid adoption
• Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
• Create and maintain reliable forecasts that create transparency between your pipeline and the management team
• Become an expert in our value propositions, target market, and target personas
• Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
• Meet team standards around activity, accountability, and internal cross-functional SLAs
• Other duties as assigned

Requirements

• Must have 3-5+ years sales closing experience (preferably in SaaS/tech)
• Experience in prospecting and closing business (as an Account Executive, or similar role)
• Experience in building personal relationships and expanding accounts
• Experience with Salesforce.com or similar CRM
• This position is hybrid, combining remote work with in-person collaboration at our Amsterdam, NL office two days per week (Tuesday and Thursday)

Preferred Qualifications

• Fluency in Dutch,German, or Nordic languages
• Experience with software sales (prospecting & closing)
• Experience with Salesforce, leads, contacts, and opportunities
• Maintaining clean Salesforce hygiene
• Ability to manage a large number of prospects and opportunities simultaneously
• Experience with Outreach or similar workflow software
• Skilled in selling a product against direct and indirect competitors

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Lucid Software’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.