eCom Operations Manager

Jobgether; Netherlands; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Ownership & autonomy

Career growth opportunities

Competitive compensation package

Job summary

Jobgether, acting on behalf of a partner company, seeks an eCom Operations Manager based in the Netherlands. You will own day-to-day operations, build and optimize SOPs, and coordinate cross-functional eCommerce activities to scale a fast-growing DTC health and wellness business.

You will drive structure, accountability, and practical solutions, with autonomy and visible impact across the organization as the business expands.

Qualifications

• 3+ years of relevant operations management experience in a DTC or eCommerce setting.
• Proven experience creating, implementing, documenting, and improving SOPs and systems.
• Strong organizational and project coordination skills with multiple priorities.
• Experience in fast-growth environments with evolving processes and priorities.
• Solutions-oriented mindset with practical problem-solving abilities.
• Autonomous work style with minimal supervision.

Responsibilities

• Own and continuously improve day-to-day operations ensuring priorities, processes and workflows run efficiently.
• Build, document, implement and optimize SOPs, workflows, and internal systems to support scalable growth.
• Coordinate supply chain, logistics, and other critical eCommerce ops to maintain business continuity.
• Identify bottlenecks and gaps, develop and implement practical solutions.
• Introduce organization, accountability and structure across teams and processes.
• Coordinate cross-functional initiatives and ensure project momentum.
• Support recruiting activities including candidate coordination and team growth efforts.
• Continuously evolve operational processes as the business scales.
• Take ownership of operational challenges from identification to execution and resolution.

Skills

Operations management

SOP documentation

Cross-functional coordination

Project coordination

Problem solving

Autonomy

Hiring support

Communication

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a eCom Operations Manager based in Netherlands.

This role offers the opportunity to take ownership of day-to-day operations within a fast-growing direct-to-consumer health and wellness business.
You will bring structure, clarity, and accountability to a high-performance environment where priorities move quickly.
The role combines operational leadership, process improvement, cross-functional coordination, and hands-on problem solving.
You will build and improve SOPs, workflows, and internal systems that enable the business to scale efficiently.
You will also identify bottlenecks, coordinate core eCommerce operations, and turn operational challenges into practical solutions.
Working with a lean global team, you will have significant autonomy and a visible impact on how the business operates and grows.
This is an ideal opportunity for an operator who enjoys ownership, moves quickly, and builds systems rather than simply maintaining them.

Accountabilities

• Own and continuously improve the company's day-to-day business operations, ensuring priorities, processes, and workflows run efficiently.
• Build, document, implement, and optimize SOPs, operational workflows, and internal systems that support scalable growth.
• Coordinate supply chain, logistics, and other critical eCommerce operational activities to maintain business continuity.
• Identify operational bottlenecks, inefficiencies, and gaps, then develop and implement practical solutions.
• Introduce greater organization, accountability, and structure across teams and operational processes.
• Coordinate cross-functional initiatives and keep projects, priorities, and deliverables moving forward.
• Support recruiting activities, including candidate coordination, interviewing, and team-growth initiatives.
• Continuously evaluate and evolve operational processes to ensure they remain effective as the business grows.
• Take ownership of operational challenges from identification through execution and resolution.

Requirements

• 3+ years of relevant operations management experience within a direct-to-consumer or eCommerce business.
• Proven experience creating, implementing, documenting, and continuously improving SOPs and operational systems.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities and moving parts simultaneously.
• Experience working in fast-paced, high-growth environments where processes and priorities evolve quickly.
• Strong problem-solving abilities and a practical, solutions-oriented approach to operational challenges.
• High degree of autonomy and comfort working with limited supervision or hand-holding.
• Strong ownership mentality, with the ability to identify problems, take initiative, and drive solutions through execution.
• Excellent communication and cross-functional collaboration skills.
• Adaptability, attention to detail, and a continuous-improvement mindset.
• Experience supporting hiring and team growth initiatives is an advantage.

Benefits

• Opportunity to take meaningful ownership within a fast-growing DTC health and wellness business.
• High level of autonomy and visibility into business operations and growth.
• Opportunity to build and improve systems, processes, and SOPs from the ground up.
• Fast-paced, high-performance environment with a strong focus on execution and measurable impact.
• Collaboration with a global team of operators across multiple functions.
• Significant opportunity to influence how the organization scales and evolves.
• Competitive compensation and benefits package, with specific details to be discussed during the hiring process.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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