Dutch-Speaking Trading Assistant — FinTech Growth

flatexDEGIRO Group; Amsterdam; Hybrid; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Work-life balance

30 days leave

Team environment

Job summary

flatexDEGIRO SE is seeking a Junior Trading Assistant to join our Service Desk in a fast-growing fintech environment. You will help customers with financial product information, transfers, and corporate actions while collaborating with cross-functional teams to resolve trading-related inquiries.

The role requires a Bachelor’s degree, native Dutch, and 0–2 years of experience. You’ll work in a hybrid setup with opportunities for professional development and a clear career path within the Service

Qualifications

• Bachelor's degree and strong affinity with financial markets.
• Native-level Dutch speaker.
• 0–2 years of experience.
• Good understanding of financial products and affinity with the financial markets.
• Energetic team player with excellent communication skills.
• Available to work evenings occasionally.

Responsibilities

• Take ownership of customer requests to find short or/and long-term solutions to improve processes and overall customersatisfaction.
• Support our customers with complex information requests about our platform, Corporate Actions, transfers ofsecurities, resolution of trading disputes and more.
• Take the lead when assigned to different specialized sub-teams responsible for providing long-term solutions for reoccurringchallenges.
• Effectively communicate and escalate to different departments to resolve trading-related requests.

Skills

Financial markets

Customer service

Education

Bachelor's degree

Master’s degree an advantage

Job description

flatexDEGIRO SE is seeking a Junior Trading Assistant to join our Service Desk in a fast-growing fintech environment. You will help customers with financial product information, transfers, and corporate actions while collaborating with cross-functional teams to resolve trading-related inquiries.

The role requires a Bachelor’s degree, native Dutch, and 0–2 years of experience. You’ll work in a hybrid setup with opportunities for professional development and a clear career path within the Service