Junior Trading Assistant - Flexible Growth in FinTech

flatexDEGIRO Group; Amsterdam; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

30 days paid leave

Transport allowance or leased electric

Pension plan

Personal and professional development

Flexible work-life balance

Enthusiastic and fun team

Job summary

flatexDEGIRO SE invites you to join its Service Desk as a Junior Trading Assistant in a fast-growing FinTech environment. You will handle customer requests, support with platform inquiries, and collaborate across teams to implement long-term process improvements.

You’ll be part of an energetic, international group with an emphasis on personal and professional development, flexible work arrangements, and a clear growth path from Medior to Senior roles within the Service Desk.

Qualifications

• Bachelor's degree and strong affinity with financial markets.
• Master's degree is an advantage.
• 0–2 years of experience.
• Native-level Dutch speaker (must).
• Energetic team player with excellent communication skills.
• Available to work evenings occasionally.

Responsibilities

• Take ownership of customer requests to find short or long-term solutions to improve processes and overall customer satisfaction.
• Assist customers with complex information requests about our platform, Corporate Actions, transfers of securities, and trading disputes.
• Lead when assigned to specialized sub-teams to provide long-term solutions for recurring challenges.
• Communicate effectively and escalate to other departments to resolve trading-related requests.

Skills

Dutch

Financial markets

Communication

Team player

Evening availability

Education

Bachelor's degree

Master's degree

Job description

flatexDEGIRO SE invites you to join its Service Desk as a Junior Trading Assistant in a fast-growing FinTech environment. You will handle customer requests, support with platform inquiries, and collaborate across teams to implement long-term process improvements.

You’ll be part of an energetic, international group with an emphasis on personal and professional development, flexible work arrangements, and a clear growth path from Medior to Senior roles within the Service Desk.