Dutch Speaking Support Agent - iGaming, Malta Relocation

Next Job Abroad; Utrecht; On-site; EUR 23,000 - 29,000; Full time

Benefits offered by this job

Relocation package

Bonuses

Health benefits

Free training

Great workplace

Job summary

Next Job Abroad is seeking a Dutch-speaking Customer Support Agent to join their Malta-based team. You will provide top-tier assistance to Dutch-speaking players across chat, email, and phone, resolving inquiries effectively and guiding users through various gaming products.

Ideal candidates will be fluent in Dutch and English, with prior customer support experience and a willingness to relocate to Malta. The role includes ongoing training, a relocation package, and competitive bonuses in a

Qualifications

• Fluent in Dutch and English.
• Experience in customer support or related role.
• Willing to relocate to Malta and adapt to a new culture.

Responsibilities

• Provide exceptional customer support via chat, email, and phone to Dutch-speaking clients.
• Promptly address and resolve customer questions and concerns.
• Guide customers through gaming services to enhance their experience.
• Collaborate with the team to ensure high-quality service delivery.
• Maintain accurate records of customer interactions in the CRM system.
• Collect and relay customer feedback for service improvements.
• Participate in ongoing training to expand product knowledge and service skills.

Skills

Dutch language

English proficiency

CRM systems

Customer support experience

Multitasking

Job description

Next Job Abroad is seeking a Dutch-speaking Customer Support Agent to join their Malta-based team. You will provide top-tier assistance to Dutch-speaking players across chat, email, and phone, resolving inquiries effectively and guiding users through various gaming products.

Ideal candidates will be fluent in Dutch and English, with prior customer support experience and a willingness to relocate to Malta. The role includes ongoing training, a relocation package, and competitive bonuses in a