Dutch-Speaking Remote Customer Support Specialist

FH Collective - Academy; Middelburg; On-site; EUR 21,000 - 24,500; Full time

Benefits offered by this job

Flight to Greece (EU)

4 weeks hotel accommodation

Airport pickup

Real estate agency fee covered

Full remote flexibility

Relocation support

Job summary

FH Collective - Academy is seeking Dutch-speaking customer support professionals to join a Greece-based, fully remote team with EU relocation support. You will deliver empathetic, accurate support, investigate issues, promote safety, and use data to improve user experience from anywhere in Greece.

Relocation covers flights, hotel for four weeks, airport pickup, and real estate fees. Enjoy a flexible remote setup and growth opportunities in a purpose-driven environment.

Qualifications

• Fluency in Dutch (C1–C2) and English (B2+)
• Strong communication and analytical skills
• A solution-oriented mindset with a passion for helping people
• Familiarity with digital platforms (training provided)

Responsibilities

• Deliver exceptional customer support with empathy and accuracy
• Investigate account-related issues and content reports
• Promote community safety and help users understand platform policies
• Use insights and data to enhance user experience

Skills

Dutch language proficiency

English language proficiency

Communication skills

Analytical skills

Problem solving

Job description

FH Collective - Academy is seeking Dutch-speaking customer support professionals to join a Greece-based, fully remote team with EU relocation support. You will deliver empathetic, accurate support, investigate issues, promote safety, and use data to improve user experience from anywhere in Greece.

Relocation covers flights, hotel for four weeks, airport pickup, and real estate fees. Enjoy a flexible remote setup and growth opportunities in a purpose-driven environment.