Dutch-Speaking Customer Support — Remote in Greece

FH Collective Academy; Zeist; Remote; EUR 21,000 - 24,500; Full time

Benefits offered by this job

Flight ticket (EU)

4 weeks hotel accommodation

Airport pickup

Real estate agency fee covered

Job summary

FH Collective Academy is seeking Dutch-speaking customer support teammates to join our Greece-based team. The role includes full relocation support for EU candidates and offers a fully remote setup within Greece.

You will handle customer inquiries, investigate issues, promote safety policies, and use data to improve user experience. Fluency in Dutch and English, strong communication, and a customer-first mindset are required.

Qualifications

• Fluency in Dutch (C1-C2) and English (B2+) required.
• Strong communication and analytical skills essential.
• Solution-oriented mindset with a passion for helping people.

Responsibilities

• Deliver exceptional customer support with empathy and accuracy.
• Investigate account-related issues and content reports.
• Promote community safety and help users understand platform policies.
• Use insights and data to enhance user experience.

Skills

Dutch (C1-C2)

English (B2+)

Communication

Analytical skills

Solution-oriented

Job description

FH Collective Academy is seeking Dutch-speaking customer support teammates to join our Greece-based team. The role includes full relocation support for EU candidates and offers a fully remote setup within Greece.

You will handle customer inquiries, investigate issues, promote safety policies, and use data to improve user experience. Fluency in Dutch and English, strong communication, and a customer-first mindset are required.