Dutch-Speaking Remote Customer Support Specialist

FH Collective Academy; Hengelo; Remote; EUR 21,000 - 24,500; Full time

Benefits offered by this job

Flight ticket (within the EU)

Hotel accommodation (4 weeks)

Airport pickup

Real estate agency fee covered

Full remote setup

Job summary

FH Collective Academy is seeking a Dutch-speaking customer support specialist to join its team in Greece. The role includes relocation from the EU, full remote work within Greece, and an international environment supporting users with guidance and empathy.

You will handle inquiries, investigate issues, promote safety, and leverage data to enhance user experience while enjoying a flexible, fully remote setup tied to the Greek lifestyle.

Qualifications

• Fluent in Dutch (C1-C2) and English (B2+).
• Strong communication and analytical skills.
• Solution-oriented mindset with a passion for helping people.
• Familiarity with digital platforms (training provided).

Responsibilities

• Deliver exceptional customer support with empathy and accuracy.
• Investigate account-related issues and content reports.
• Promote community safety and explain platform policies.
• Use insights and data to improve user experience.

Skills

Dutch (C1-C2)

English (B2+)

Communication skills

Analytical skills

Customer service mindset

Job description

FH Collective Academy is seeking a Dutch-speaking customer support specialist to join its team in Greece. The role includes relocation from the EU, full remote work within Greece, and an international environment supporting users with guidance and empathy.

You will handle inquiries, investigate issues, promote safety, and leverage data to enhance user experience while enjoying a flexible, fully remote setup tied to the Greek lifestyle.