Dutch-Speaking Luxury Sales Associate – Amsterdam Part-Time

J. Choo Netherlands B.V.; Amsterdam; On-site; EUR 32,000 - 37,000; Part time

Job summary

Jimmy Choo Amsterdam at De Bijenkorf is looking for a Dutch-speaking Sales Associate for a part-time 32-hour week. You will deliver exceptional customer service, reflect the luxury lifestyle, and build a loyal client base while maintaining stock and supporting promotional events.

Ideal candidates have proven luxury sales experience, superb communication, and fluency in Dutch and English, with Mandarin skills seen as a plus.

Qualifications

• Demonstrable success gained as a sales consultant within a luxury brand, especially in shoes or ready to wear.
• Excellent communication skills both written and verbal.
• Fluent Dutch and English.
• Additional languages would be beneficial. Mandarin speaker preferred.
• Demonstrable sales skills.
• Knowledge and understanding of the luxury market, customer service and fashion.
• Successfully able to handle multiple demands and competing priorities.
• Seeks opportunities to be proactive and pre-empt client needs.
• Demonstrates respect and politeness and regularly exceeds customer expectations.
• Shows innovation and initiative in setting customer care standards.

Responsibilities

• Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony.
• Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service.
• Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty.
• Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management.
• Playing an active role in replenishing stock according to company procedures and policies.
• Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy.
• Participating and supporting the team in stock takes as and when required.
• Attending and participating in all store meetings and training events as required ensuring good communication is maintained.
• Participating in, and representing Jimmy Choo during promotional events and activities.
• Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the store at all times.

Skills

Fluent Dutch

Fluent English

Sales skills

Customer service

Mandarin

Job description

Jimmy Choo Amsterdam at De Bijenkorf is looking for a Dutch-speaking Sales Associate for a part-time 32-hour week. You will deliver exceptional customer service, reflect the luxury lifestyle, and build a loyal client base while maintaining stock and supporting promotional events.

Ideal candidates have proven luxury sales experience, superb communication, and fluency in Dutch and English, with Mandarin skills seen as a plus.