Sales Associate, De Bijenkorf - Amsterdam

J. Choo Netherlands B.V.; Amsterdam; On-site; EUR 32,000 - 37,000; Part time

Job summary

Jimmy Choo Amsterdam at De Bijenkorf is looking for a Dutch-speaking Sales Associate for a part-time 32-hour week. You will deliver exceptional customer service, reflect the luxury lifestyle, and build a loyal client base while maintaining stock and supporting promotional events.

Ideal candidates have proven luxury sales experience, superb communication, and fluency in Dutch and English, with Mandarin skills seen as a plus.

Qualifications

• Demonstrable success gained as a sales consultant within a luxury brand, especially in shoes or ready to wear.
• Excellent communication skills both written and verbal.
• Fluent Dutch and English.
• Additional languages would be beneficial. Mandarin speaker preferred.
• Demonstrable sales skills.
• Knowledge and understanding of the luxury market, customer service and fashion.
• Successfully able to handle multiple demands and competing priorities.
• Seeks opportunities to be proactive and pre-empt client needs.
• Demonstrates respect and politeness and regularly exceeds customer expectations.
• Shows innovation and initiative in setting customer care standards.

Responsibilities

• Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony.
• Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service.
• Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty.
• Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management.
• Playing an active role in replenishing stock according to company procedures and policies.
• Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy.
• Participating and supporting the team in stock takes as and when required.
• Attending and participating in all store meetings and training events as required ensuring good communication is maintained.
• Participating in, and representing Jimmy Choo during promotional events and activities.
• Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the store at all times.

Skills

Fluent Dutch

Fluent English

Sales skills

Customer service

Mandarin

Job description

Dutch Speaker Sales Associate Part Time 32 Hour – Jimmy Choo Amsterdam De Bijenkorf

Main responsibilities include

• Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony
• Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behavior
• Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service
• Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty
• Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
• Playing an active role in replenishing stock according to company procedures and policies
• Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy
• Participating and supporting the team in stock takes as and when required
• Attending and participating in all store meetings and training events as required ensuring good communication is maintained
• Participating in, and representing Jimmy Choo during promotional events and activities
• Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the store at all times
• Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the store performance
• Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase store performance and reach individual and store targets
• Actively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the Company
• Communicating all potential Health and Safety issues to the Store Manager and complies with Jimmy Choo Safety and Security procedures
• Supporting the Store Manager and Assistant Manager in any back of house and administrative operations as requested
• Demonstrating flexibility by supporting the store management in any other ad-hoc duties as might reasonably be required in the successful running of the store

Competencies and Experience Required

• Demonstrable success gained as a sales consultant within a luxury brand, especially in shoes or ready to wear
• Excellent communication skills both written and verbal
• Fluent Dutch and English
• Additional languages would be beneficial. Mandarin speaker preferred
• Demonstrable sales skills
• Knowledge and understanding of the luxury market, customer service and fashion
• Successfully able to handle multiple demands and competing priorities
• Seeks opportunities to be proactive and pre-empt client needs
• Demonstrates respect and politeness and regularly exceeds customer expectations
• Shows innovation and initiative in setting customer care standards

Personal Attributes

• Enthusiastic, self-confident and self-motivated
• Understand and represent the luxury lifestyle image of Jimmy Choo
• Professionalism is maintained under all circumstances
• Prepared to go the extra mile to achieve targets

The Company is an equal employment opportunity employer.

The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process.

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range.

The range for this position will vary based on role requirements, skill set, and years of experience.

Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range: 31,500.00 - 36,500.00 EUR

Established in 1996, Jimmy Choo is a global luxury brand with an empowered sense of glamour and a playfully daring spirit.

Celebrated for its confident style and exceptional craftsmanship, Jimmy Choo is synonymous with the art of celebrity dressing and red-carpet style.

The house’s innovative spirit meets time-honoured techniques in the form of exceptional collections spanning footwear, handbags, fragrance, a range of accessories and a growing men’s offering.

Together, CEO Hannah Colman and Creative Director Sandra Choi have built a global powerhouse defined by glamour, optimism and joy.

For more information on how Capri Holdings Group uses your personal data, please see our Applicant Privacy Notice.