Dutch-Speaking Cybersecurity Support Specialist — Greece

Mercier Consultancy Group; Netherlands; On-site; EUR 39,000 - 58,000; Full time

Benefits offered by this job

13th/14th salary

Performance bonus

Relocation package

Cybersecurity training

Private health insurance

Job summary

Mercier Consultancy Group is seeking a Dutch-speaking Cybersecurity Customer Expert to work onsite in Greece. You will provide technical support for cybersecurity software and assist Dutch-speaking clients with security inquiries.

Role requires relocation to Athens and holding a valid EU passport. The ideal candidate has strong customer service experience and a passion for cybersecurity.

Qualifications

• Native or fluent Dutch (spoken and written) is strictly required.
• Proven customer service experience, preferably in tech or BPO.
• Interest in cybersecurity and digital technology.

Responsibilities

• Provide high-level technical support for cybersecurity software and solutions.
• Assist Dutch-speaking clients with security inquiries and issues.
• Monitor and analyze potential threats for client protection.
• Maintain detailed security protocol and interaction documentation.
• Collaborate with international technical teams to troubleshoot and escalate where needed.
• Stay updated on cyber-threat landscapes to advise users.
• Ensure all security communications adhere to privacy and compliance standards.

Skills

Dutch fluency

Customer service

Cybersecurity knowledge

Analytical skills

Willingness to relocate

Job description

Mercier Consultancy Group is seeking a Dutch-speaking Cybersecurity Customer Expert to work onsite in Greece. You will provide technical support for cybersecurity software and assist Dutch-speaking clients with security inquiries.

Role requires relocation to Athens and holding a valid EU passport. The ideal candidate has strong customer service experience and a passion for cybersecurity.