Dutch-speaking Customer Support Pro — Sunny Alicante

Next Job Abroad; Maastricht; Hybrid; EUR 22,000 - 31,000; Full time

Benefits offered by this job

Relocation support

Hybrid work after onboarding

Paid training

Permanent contract

Career development opportunities

Job summary

Next Job Abroad is recruiting for a Dutch-speaking Customer Support Advisor to join a growing team in Alicante, Spain. You will help customers with questions related to mobile services, internet, and home products, providing friendly, solution-focused assistance and identifying product recommendations that fit customer needs.

The role involves working in an international environment with potential for a hybrid schedule after onboarding and relocation support for eligible candidates.

Qualifications

• Native-level Dutch (C2)
• Good English communication skills (B1)
• Excellent communication and customer service skills
• Commercial mindset and confidence speaking with customers
• Comfortable using computers and learning new systems
• Positive attitude and solution-oriented approach
• EU passport or right to live/work in Spain

Responsibilities

• Provide customer support via phone
• Assist customers with mobile, internet and TV-related enquiries
• Troubleshoot and resolve customer issues
• Deliver a high level of customer satisfaction
• Identify cross-selling and upselling opportunities
• Work closely with colleagues in an international environment

Skills

Dutch

English

Customer service

Communication

Problem solving

Tools

CRM software

Job description

Next Job Abroad is recruiting for a Dutch-speaking Customer Support Advisor to join a growing team in Alicante, Spain. You will help customers with questions related to mobile services, internet, and home products, providing friendly, solution-focused assistance and identifying product recommendations that fit customer needs.

The role involves working in an international environment with potential for a hybrid schedule after onboarding and relocation support for eligible candidates.