Dutch-Speaking Client Success Specialist (Remote/Lisbon)

FH Collective Academy; Amsterdam; Ibrido; EUR 13.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company accommodation

Relocation support

Annual flight home

Health insurance

Training and coaching

International work environment

Descrizione del lavoro

FH Collective Academy seeks a Dutch-speaking Customer Expert to support Dutch-speaking business clients in Lisbon, Portugal. The role offers onsite, hybrid, or remote work options, with a focus on delivering tailored solutions while driving client growth.

Responsibilities include building strong relationships with decision-makers, upselling, and maintaining high satisfaction. Proficiency in Dutch and English is required, with a passion for customer care and a results-driven mindset.

Competenze

• Fluent Dutch and good English communication are required.
• Experience or interest in customer care and sales.
• Strong communication, negotiation and relationship-building skills are essential.

Mansioni

• Build relationships with Dutch-speaking professionals and business decision-makers.
• Grow client revenue through upselling and tailored recommendations.
• Maintain high customer satisfaction while achieving sales targets.
• Fluency in Dutch and good English communication skills.
• Understand customer needs and recommend appropriate solutions.

Conoscenze

Dutch language proficiency

English proficiency

Sales orientation

Relationship building

Communication skills

Negotiation skills

Customer care passion

Upselling ability

Team collaboration

Descrizione del lavoro

FH Collective Academy seeks a Dutch-speaking Customer Expert to support Dutch-speaking business clients in Lisbon, Portugal. The role offers onsite, hybrid, or remote work options, with a focus on delivering tailored solutions while driving client growth.

Responsibilities include building strong relationships with decision-makers, upselling, and maintaining high satisfaction. Proficiency in Dutch and English is required, with a passion for customer care and a results-driven mindset.