Dutch Payroll Specialist - Global Payroll & Optimization

Strada; Utrecht; On-site; EUR 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Wellbeing programs

Paid leave

Retirement plans

Learning opportunities

Job summary

Strada is seeking a Payroll and Data Management Specialist to support payroll activities and customer services. You will collaborate with managers to ensure accurate information, guide implementations and go-lives, and own end-to-end payroll processes with appropriate sign-offs.

You will maintain process documentation, drive automation, and liaise with process leads to close gaps. The role requires Dutch language excellence, strong attention to detail, and a proactive approach to learning in a

Qualifications

• 100% Attainment of customer SLA agreements.
• Excellent Dutch written and verbal skills; good English.
• Relevant payroll experience in an HR consulting, HR Outsourcing or Corporate environment.
• Knowledge of payroll processes and associated legislation.
• Adherence to Security and Compliance procedures and quality standards.
• Self-motivated with a willingness to learn.
• Ability to work in a global, fast-paced environment.

Responsibilities

• Support Managers with client engagement ensuring all information is accurate and provided on time.
• Provide support and guidance for all implementations and go lives.
• Provide daily functional support to the teams, to support the successful delivery of payrolls and own the end to end payroll process with necessary sign offs.
• Responsible for the maintenance of the Client Solution workbook.
• Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs)and other process documentation.
• Ensure and Sign Off System Maintenance Testing.
• Support the review of the Statement of Works before its shared with the Client to ensure its fit for purpose.
• Responsible for the optimization of HR administrative processes driving efficiency and automation.
• Responsible for liaising with customer process leads regarding process gaps, client issues, and escalation handling maximizing client satisfaction.
• Responsible for the resolution of technical issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate.
• Responsible for the resolution of functional issues escalated from the team and ensuring all processes are reported correctly and logged with the necessary details and evidences to redefine and enhance processes with the customer.
• Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmes.
• Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed.
• Support Year End
• Ability to recognize and deal appropriately with sensitive and confidential information
• Proactively identify upsell opportunities
• Support Management with the resolution of client escalations, along with lessons learnt
• Upskill and develop team members through training delivery and coaching to enable them to fulfil their role
• Build good relationships with internal stakeholders and keep them up to date when needed

Skills

Dutch language skills

English language skills

Attention to detail

Flexibility

Security & Compliance awareness

SLA management

Payroll experience

Willingness to learn

Job description

Strada is seeking a Payroll and Data Management Specialist to support payroll activities and customer services. You will collaborate with managers to ensure accurate information, guide implementations and go-lives, and own end-to-end payroll processes with appropriate sign-offs.

You will maintain process documentation, drive automation, and liaise with process leads to close gaps. The role requires Dutch language excellence, strong attention to detail, and a proactive approach to learning in a