Dutch Customer Support Guide – International Role in Greece

Cross Border Talents; Rotterdam; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Relocation package: flight reimbursement and housing assistance

Full paid training

Competitive salary + performance incentives

Opportunities for internal growth

Job summary

An international recruitment agency is seeking Customer Support Guides to assist Dutch-speaking customers at a leading travel platform in Athens. Responsibilities include supporting customers via various channels, handling bookings, and ensuring a customer-first approach. Ideal candidates are fluent in Dutch and possess strong communication skills. The role offers competitive salary and relocation assistance to Greece, along with a multicultural work environment and opportunities for growth.

Qualifications

• Fluency in Dutch (written and spoken) is required.
• Strong English skills for training and internal communication.
• Previous customer service experience is a plus but not required.

Responsibilities

• Support Dutch-speaking customers via phone, email, and chat.
• Assist with bookings, modifications, cancellations, and general platform navigation.
• Maintain accurate documentation of customer interactions.

Skills

Fluency in Dutch

Strong English skills

Excellent communication

Problem-solving abilities

Attention to detail

Customer-first mindset

Job description

An international recruitment agency is seeking Customer Support Guides to assist Dutch-speaking customers at a leading travel platform in Athens. Responsibilities include supporting customers via various channels, handling bookings, and ensuring a customer-first approach. Ideal candidates are fluent in Dutch and possess strong communication skills. The role offers competitive salary and relocation assistance to Greece, along with a multicultural work environment and opportunities for growth.