Digital Product Manager App

Hunkemöller; Hilversum; Hybrid; EUR 70,000 - 100,000; Full time

Benefits offered by this job

25 days of annual leave

Hybrid work model

Work from abroad up to 2 weeks peryear

International work environment

Travel allowance

Hunkemöller Academy access

25% employee discount

Job summary

Hunkemöller is building a new Product & Experience team within E‑commerce to shape the future of our digital platform. As Product Manager – App Experience, you own the vision, roadmap, and performance of the Hunkemöller app across the full customer journey, delivering seamless, engaging, and high‑performing mobile experiences that drive revenue, retention, and loyalty.

You’ll lead discovery, prioritisation, and optimisation, partnering with UX Designers, the Webshop organization, and Product

Qualifications

• 7+ years of Product Management experience in e‑commerce, apps, or consumer technology.
• Proven experience optimising mobile app experiences and driving commercial impact.
• Experience building or redesigning app platforms is a strong plus.
• Strong expertise in product discovery, experimentation, CRO, and analytics.
• Experience with app engagement and retention strategies.
• Strong stakeholder management and communication skills.
• Experience working cross‑functionally with UX, Engineering, CRM, and Product Owners.
• Experience with ContentSquare and/or Kameleoon is a plus.

Responsibilities

• Own the app product vision, roadmap, and priorities.
• Define and deliver mobile‑first experiences that drive commercial growth and customer loyalty.
• Improve app onboarding, navigation, usability, performance, and conversion.
• Drive app engagement and retention through loyalty, push, and personalised mobile experiences.
• Help shape the future app platform, customer experience, and feature strategy.
• Lead discovery through customer research, validation, journey analysis, and testing.
• Drive optimisation through experimentation, CRO, analytics, and A/B testing.
• Partner closely with UX, CRM, E‑commerce, Marketing, Engineering, and Product Owners.
• Ensure alignment between app journeys and the wider digital customer experience.
• Act as a product‑led change agent within E‑commerce

Skills

Product management

E-commerce

Mobile apps

Analytics

A/B testing

CRO

ContentSquare

Kameleoon

Stakeholder mgmt

Tools

ContentSquare

Kameleoon

Job description

At Hunkemöller, we are building a digital experience where every woman can discover her perfect fit, choose with confidence, and return because she feels understood. As we evolve into a more customer‑ and product‑led organization, we are building a new Product & Experience team within E‑commerce to shape the future of our digital platform.

You will join this newly formed team, led by our Head of Product & Experience, working closely with UX Designers, the Webshop organization, and Product Owners in Business Technology, who own delivery and sprint execution.

Your Role

As Product Manager – App Experience, you own the vision, roadmap, and performance of the Hunkemöller app across the full customer journey. Your mission is to make the app the preferred shopping and loyalty channel for our customers by delivering seamless, engaging, and high‑performing mobile experiences that drive revenue, retention, and loyalty. You are responsible for app‑specific customer journeys, engagement, usability, and mobile commerce performance. A key part of your role will be shaping and launching Hunkemöller’s next‑generation app platform. You lead product discovery, prioritisation, and optimisation. Product Owners in Business Technology manage delivery execution, while you remain closely involved to ensure customer impact and product quality.

What You’ll Do

• Own the app product vision, roadmap, and priorities
• Define and deliver mobile‑first experiences that drive commercial growth and customer loyalty
• Improve app onboarding, navigation, usability, performance, and conversion
• Drive app engagement and retention through loyalty, push, and personalised mobile experiences
• Help shape the future app platform, customer experience, and feature strategy
• Lead discovery through customer research, validation, journey analysis, and testing
• Drive optimisation through experimentation, CRO, analytics, and A/B testing
• Partner closely with UX, CRM, E‑commerce, Marketing, Engineering, and Product Owners
• Ensure alignment between app journeys and the wider digital customer experience
• Act as a product‑led change agent within E‑commerce

Success Metrics

• App Revenue (% of digital revenue)
• App Conversion Rate
• App Retention & Purchase Frequency
• MAU / DAU
• Push Notification Engagement
• App Store Rating / NPS
• Experimentation impact and measurable business outcomes

What You Bring

• 7+ years of Product Management experience in e‑commerce, apps, or consumer technology
• Proven experience optimising mobile app experiences and driving commercial impact
• Experience building or redesigning app platforms is a strong plus
• Strong expertise in product discovery, experimentation, CRO, and analytics
• Experience with app engagement and retention strategies
• Strong stakeholder management and communication skills
• Experience working cross‑functionally with UX, Engineering, CRM, and Product Owners
• Experience with tools such as ContentSquare and Kameleoon is a plus
• A customer‑first mindset combined with strong commercial focus

What We Offer

• 25 days of annual leave, with the option to buy or sell up to 4 additional days
• Hybrid work model, combining office and remote working
• Possibility to work from abroad for up to 2 weeks per year
• An international work environment, working with teams across different countries
• Travel allowance to support commuting costs
• Access to the Hunkemöller Academy for professional development
• 25% employee discount on all Hunkemöller products