Digital Consultant (Operating Model)

EPAM Systems; Amsterdam; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

26 paid holiday days

Pension plan scheme

Disability insurance (WGA Shortfall)

Long-term disability insurance (WIA)

Employee Stock Purchase Plan (ESPP)

Commuting costs reimbursement

Laptop + corporate SIM + device

Bike lease

Employee Assistance Program

Training & development opportunities

Job summary

EPAM Systems is seeking a curious Operating Model Consultant to join our hybrid Digital Consulting European team in Amsterdam. You will work with senior consultants on client engagements and presales pursuits, shaping operating models, governance, and roadmaps across multiple industries, delivering measurable value from day one.

You will contribute to strategy, value, and process work, develop into an independent consultant, and participate in workshops with C-suite stakeholders while

Qualifications

• 2–6 years in management or strategy consulting or relevant industry transformation roles
• Experience in operating model design including target operating model design, roles, structures, governance
• Strong written and verbal communication; ability to facilitate workshops and present to senior stakeholders
• Commercial awareness with exposure to presales, proposals or RFP responses
• Technology fluency and curiosity about AI, data and tech shaping organisations
• Certifications in change management or process improvement beneficial

Responsibilities

• Design and deliver operating model engagements including current-state assessment, gap analysis, target operating model design
• Define roles, structures and governance; roadmapping across multiple clients and industries
• Support strategy and business case work by analyzing markets and shaping strategic options
• Apply value frameworks and connect initiatives to measurable business value
• Plan and facilitate client workshops with clear, insightful materials
• Support presales and RFP responses shaping new opportunities with account leads
• Contribute reusable frameworks and content to strengthen offerings
• Take ownership of discrete workstreams and manage client relationships

Skills

Operating model design

Problem solving

Strategic thinking

Communication

Storytelling

Workshop facilitation

Presales exposure

Commercial awareness

Team collaboration

Adaptability

Job description

We are looking for a curious, commercially-minded Operating Model Consultant to join our hybrid Digital Consulting European team. You will work alongside senior consultants on live client engagements and presales pursuits, building deep operating model and organisation design expertise alongside broader digital consulting skills: strategy, value, and process.This is a role for someone who wants to grow quickly: you will contribute from day one, take on increasing ownership of workstreams, and develop into an independent consultant.EPAM Digital Consulting helps senior executives define how their organisations will work in the age of AI: from strategy and operating model through to the systems, data and engineering that bring it to life. Our consultants combine structured business thinking with EPAM’s deep engineering capability, giving us access to C-suite conversations and opening the door to larger transformation programmes.Operating Model Design is a growing and increasingly in-demand capability within the practice. We help clients across retail, consumer goods, life sciences and energy define their target operating models, organisation structures, governance frameworks and new ways of working; often as the foundation for AI-enabled transformation.ResponsibilitiesSupport the design and delivery of operating model engagements including current-state assessment, gap analysis, target operating model design, role and structure definition, governance design and roadmapping across multiple clients and industriesSupport strategy and business case work by analyzing markets and client ambitions, shaping strategic options and connecting initiatives to measurable business valueSupport the application of value frameworks and benefit models, linking capabilities, initiatives and KPIs to outcomes so every piece of client work is clearly connected to valuePlan and facilitate client workshops and produce clear, insightful materials for senior stakeholdersSupport presales and RFP responses including solutioning, proposal content and early-stage client workshops, helping shape new opportunities with account and engagement leadsContribute reusable frameworks, case studies and point-of-view content to strengthen the practice’s offering and sales materialsTake ownership of discrete workstreams, managing client relationships and deliverables directly and, as experience builds, run smaller pieces of work with minimal oversightFlex across several live engagements as capacity is needed, working as part of blended teams with EPAM engineers, designers and technology specialistsRequirementsOperating model fundamentals including experience in or a strong grounding in operating model and target operating model design: roles, structures, governance and ways of workingConsulting toolkit with structured problem-solving and demonstrated experience of gap analysis, roadmapping and building a business caseStrategy and value thinking with ability to frame strategic questions, understand value frameworks and benefit cases and link capabilities and initiatives to business outcomesProcess understanding with confidence reading end-to-end process flows and translating them into operating model implicationsClient-ready communication including excellent written and verbal communication, strong storytelling and slide-building skills and confidence to facilitate workshops and present to senior stakeholdersCommercial awareness with interest in and ideally some exposure to presales, proposals or RFP responsesTechnology fluency with curiosity about how AI, data and technology reshape the way organisations work; a solid understanding of technology operating models is a plusExperience typically 2–6 years in management or strategy consulting or relevant industry transformation roles;Mindset that is proactive, collaborative and comfortable working across multiple engagements and industries; a clear problem solver with creative thinkingNice to haveExposure to retail, consumer goods, life sciences or energy transformation programmesExperience in a large consultancy including familiarity with staffing and presales processesExperience applying AI and automation in a business or operating model contextChange management or process improvement certifications such as Prosci or Lean Six SigmaWe offer26 paid holiday daysPension plan schemeDisability insurance (WGA Shortfall insurance)Long-term disability insurance (WIA Top up insurance)EPAM Employee Stock Purchase Plan (ESPP)Commuting to work - costs reimbursementLaptop + corporate simcard + corporate mobile device (subject to certain eligibility requirements)Bike leaseEmployee Assistance ProgramCorporate Programs including Employee Referral Program with rewardsLearning and development opportunities including in-house training and coaching, professional certifications, and courses