Dev Ops Engineer C Back-end engineer Conversational AI

Rabobank; Utrecht; Hybrid; EUR 56,000 - 80,000; Full time

Benefits offered by this job

Thirteenth month

8% holiday allowance

10% Employee Benefit Budget

Development budget EUR 1,400 per year

Hybrid working

Personal contribution to pension

Job summary

Rabobank in the Netherlands is seeking a Senior Back-end Engineer Conversational AI to design scalable backend services that power AI-driven customer interactions for millions of clients. The role is 36 hours per week with at least one fixed on-site collaboration day in Utrecht, in a hybrid work setup.

You will integrate AI agents with core banking systems, ensure secure, explainable conversations, and collaborate with engineers, analysts, designers, and data specialists to deliver end-to-end AI

Qualifications

• 5+ years of experience in backend software engineering within complex, production-grade environments.
• Proven experience integrating AI or LLM-based components into backend systems, including context management and orchestration.
• Strong experience with Python and Java in enterprise-scale applications.
• Solid knowledge of distributed systems, REST APIs, and event-driven architectures.
• Experience with AI-agent architectures such as tool invocation and conversation state management.
• Strong ownership mindset and ability to make architectural trade-offs.
• Customer-focused attitude with understanding of explainability and trust in financial services.
• Analytical thinking combined with problem-solving skills.
• Proactive collaboration skills in multidisciplinary teams.

Responsibilities

• Design and implement scalable backend architectures that support AI-driven conversational workflows across multiple banking domains.
• Integrate AI agents with internal services using secure APIs, event-driven patterns, and reliable context propagation mechanisms.
• Safeguard performance, security, and observability of backend systems supporting customer-facing conversational solutions.

Skills

Backend software engineering

AI integration

Python

Java

Distributed systems

REST APIs

Event-driven

AI-agent architectures

Ownership mindset

Customer focus

Analytical thinking

Collaboration

Tools

Python

Java

Job description

• Salary: Gross monthly salary between EUR 5,030 and EUR 7,183 (scale 09) for a 36-hour work week.
• Extras: a thirteenth month, 8% holiday allowance, and a 10% Employee Benefit Budget.
• Development budget: EUR 1,400 development budget per year for your growth and development.
• Hybrid working: a balance between home and office work (possible for most roles).
• Pension: decide for yourself the amount of your personal contribution.

This Is What We Offer You

• Salary: Gross monthly salary between EUR 5,030 and EUR 7,183 (scale 09) for a 36-hour work week.
• Extras: a thirteenth month, 8% holiday allowance, and a 10% Employee Benefit Budget.
• Development budget: EUR 1,400 development budget per year for your growth and development.
• Hybrid working: a balance between home and office work (possible for most roles).
• Pension: decide for yourself the amount of your personal contribution.

Or view all our benefits.

Impact

You contribute to AI-driven customer interactions for more than 8 million customers, working 36 hours per week on scalable backend services that power conversational banking.

You & Your Function

Build robust backend services that enable AI agents to deliver meaningful, secure, and explainable customer interactions. As a (Senior) Back-end Engineer Conversational AI, you design integrations that connect AI agents with core banking systems, ensuring context-aware conversations and smooth orchestration across services in a complex enterprise environment.

Examples for Practices

• Deliver AI-powered backend services that provide customers with real-time financial insights and explanations.
• Improve agent-to-agent integrations that allow conversational solutions to collaborate with other services securely.
• Strengthen backend reliability by designing scalable and observable services for unpredictable conversational workloads.

Facts & Figures

• 36 hours per week.
• At least 1 fixed on-site collaboration day per week in Utrecht as part of a hybrid setup.
• 9.5 million customers worldwide.

Top 3 responsibilities

• Design and implement scalable backend architectures that support AI-driven conversational workflows across multiple banking domains.
• Integrate AI agents with internal services using secure APIs, event-driven patterns, and reliable context propagation mechanisms.
• Safeguard performance, security, and observability of backend systems supporting customer-facing conversational solutions.

You work within the Digital & Customer Interaction area, contributing to conversational solutions that enhance customer experience across channels. You collaborate closely with engineers, analysts, designers, and data specialists to deliver end-to-end AI capabilities.

Together we achieve more than alone

We believe in the power of differences. It is precisely by combining people’s differences that we become an even better bank. We are curious about what you add to our team

Work on yourself and the world around you at the same time

For us, your development and that of society go hand in hand. That’s why we want to invest in you and work together for a better world. We summarise this in one sentence: ‘At Rabobank, you work on yourself and the world around you at the same time.’ You’ll see this reflected in your personal development budget, our hybrid working environment, and a healthy balance between work and home.

Why everyone is welcome at Rabobank

At Rabobank, we believe we become stronger through people who complement each other. By embracing our differences, we bring out the best in one another. We seek diversity in knowledge, skills, experience, background, and culture. Everyone is welcome to be themselves.

You & Your Talent

• 5+ years of experience in backend software engineering within complex, production-grade environments.
• Proven experience integrating AI or LLM-based components into backend systems, including context management and orchestration.
• Strong experience with Python and Java in enterprise-scale applications.
• Solid knowledge of distributed systems, REST APIs, and event-driven architectures.
• Experience with AI-agent architectures such as tool invocation and conversation state management.
• Strong ownership mindset and ability to make architectural trade-offs.
• Customer-focused attitude with understanding of explainability and trust in financial services.
• Analytical thinking combined with problem-solving skills.
• Proactive collaboration skills in multidisciplinary teams.

You & the application process

• Questions about working at Rabobank and the process? Raphaël Drenthel, IT Recruiter via [e-mail]
• If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule it.
• Answers to frequently asked questions can be found at rabobank.jobs/nl/veelgestelde-vragen.
• A reliability check is part of the procedure.
• We respect your privacy.