Delivery Station Manager

Jingdong Logistics; Rotterdam; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Inclusive workplace culture

Growth opportunities

Job summary

JINGDONG Logistics in Rotterdam is seeking a delivery station supervisor to oversee day-to-day operations, optimize staffing, and ensure timely last-mile delivery. You will lead a high-performing team, coordinate cross-functional collaboration with transport, HR, and customer service, and monitor KPIs to drive efficiency and customer satisfaction.

Join a values-driven, inclusive workplace focused on accountability and development.

Qualifications

• Experience in logistics or warehouse operations preferred.
• Strong leadership and communication skills.
• Ability to monitor KPIs and drive improvements.

Responsibilities

• Oversee day-to-day delivery station operations, including planning, staffing, and execution of last-mile deliveries.
• Lead and develop a high-performing team through recruitment, training and performance management.
• Conduct daily team briefings to align staff with targets and company values.
• Ensure adequate staffing and resources to meet changing operational demands.
• Foster a collaborative culture focused on accountability and development.
• Monitor KPIs and implement improvements to enhance efficiency and customer satisfaction.
• Resolve service issues promptly to maintain smooth delivery operations.
• Maintain compliance with safety, security, and quality standards.
• Collaborate cross-functionally with transport, HR, and customer service teams.

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line‑haul transportation, last‑mile delivery, bulky items logistics, cold chain, and cross‑border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross‑border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people‑first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast‑evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high‑quality results in a fast‑paced, dynamic environment.

• 1. Oversee day‑to‑day delivery station operations, including planning, resource allocation, and execution of last‑mile deliveries.


• 2. Lead, motivate and manage a high‑performing team through effective recruitment, training, and performance management.


• 3. Conduct daily team briefings to align staff with targets and reinforce company values.


• 4. Ensure adequate staffing and resource levels to meet changing operational demands.


• 5. Promote a positive and collaborative workplace culture focused on accountability and development.


• 6. Monitor operational KPIs and implement improvements to drive efficiency and customer satisfaction.


• 7. Resolve service issues promptly to ensure smooth delivery operations.


• 8. Maintain compliance with all safety, security, and quality standards.


• 9. Work cross‑functionally with transport, HR, and customer service teams to support business goals.

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real‑world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.

So let's do this. Let's deliver joy.