Data Controller (Product Data Quality)

Action; Zwaagdijk-Oost; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Yearly bonus

24 holidays with buy option

Hybrid work: 3 onsite days + home work

15% staff discount

Pension, health insurance & travel

Travel allowance

Job summary

Action is a fast-growing non-food discounter with a close-knit data quality role. You will own the end-to-end data quality process across commercial, supply chain, and store operations, ensuring data is accurate, timely and governed.

You will define critical data elements, set up controls and monitor KPIs while driving improvements and governance across teams. You will collaborate with business and IT, translating requirements into data specifications, and you will explore smarter monitoring

Qualifications

• 5+ years of experience in a data-related role (data quality, master data or governance).
• Proven experience running a data quality process with DQ rules and KPIs.
• Strong root cause analysis and ability to trace recurring issues.
• Ability to map end-to-end processes and identify data gaps.
• Solid understanding of data governance: ownership, roles and rules.
• Experience defining and tracking KPIs and dashboards (Power BI/Tableau/Qlik).
• Strong stakeholder management; trusted advisor.
• Excellent communication in English; Dutch a plus.

Responsibilities

• Take over and manage the full data quality management process: incidents, monitoring, trends and follow-up.
• Define critical data elements in processes with owner, rules, definition, timeliness and expected quality.
• Set up data quality controls and monitoring with the business, based on data sources and user needs.
• Monitor data quality KPIs, spot trends and recurring issues, and decide when incidents become a structural problem.
• Perform root cause analysis and turn findings into concrete process improvements.
• Apply and develop Action's data quality framework: completeness, validity, consistency, timeliness, availability and first time right.
• Maintain and develop our data dictionary and data catalog.
• Advise the business on data risks and preventive controls in plain language.
• Explore smarter, more efficient ways of monitoring, including automation and AI agents.

Skills

Data governance

Data quality management

Root cause analysis

Process mapping

Data ownership

KPIs dashboards

Stakeholder management

English communication

Dutch language

Supply chain knowledge

SAP S/4HANA

Data quality rules

Tools

Power BI

Tableau

Qlik

Business Objects

SAP S/4HANA

SAP EWM

Job description

Action is a fast-growing non-food discounter with more than 3,500 stores in 16 countries. As Data Controller, you make sure the product data that flows through our commerce and supply chain is correct, complete and on time. This role is for someone who takes ownership of data quality, gets to the root cause of problems, and brings the business along.

Your Role

As Data Controller, you are the end-to-end guardian of product data quality. You oversee product data across the entire value chain, from commercial agreements and product setup through supply chain execution and store operations, ensuring that the data each process depends on is accurate, complete, and right the first time.

You are not just checking data. You define which data is critical, set up quality controls and monitoring together with the business, and run our data quality management (DQM) process. When issues come in, you look for the pattern, find the root cause and make sure the process changes, so the problem does not come back.

You are the bridge between the business and IT. The business owns the data; you make sure ownership, rules and definitions are clear and followed. You do this through influence, not authority, as a trusted advisor for buying, commerce, supply chain, IT and related data teams. We will get more work, but not more people, so we count on you to find smarter ways of monitoring, including automation and AI.

What You Will Do

• Take over and manage the full data quality management process: incidents, monitoring, trends and follow-up.
• Define critical data elements in processes and projects, including owner, business rule, definition, timeliness and expected quality.
• Set up data quality controls and monitoring together with the business, based on where data comes from and what users need.
• Monitor data quality KPIs, spot trends and recurring issues, and decide when an incident becomes a structural problem.
• Perform root cause analysis and turn findings into concrete improvement actions in the process.
• Apply and develop Action's data quality framework: completeness, validity, consistency, timeliness, availability and first time right.
• Maintain and develop our data dictionary and data catalog.
• Act as the data expert in projects, translating process requirements into data requirements.
• Assess the impact of proposed system solutions with IT before they are built, looking end to end across commerce and supply chain.
• Advise the business on data risks and preventive controls, in plain language that non-data people understand.
• Explore and introduce smarter, more efficient ways of monitoring, such as automation and AI agents.

What You Bring

You are a senior data professional who thinks in processes, not just in fields and tables. You enjoy finding out why things go wrong and fixing them for good. You influence without formal authority, explain data in a way people actually listen to, and bring stakeholders along in a natural, pleasant way.

• 5+ years of experience in a data-related role, such as data quality, master data or data governance.
• Proven experience running or owning a data quality process, including DQ rules, dimensions and KPIs.
• Strong root cause analysis skills, with concrete examples of recurring issues you traced and fixed in the process.
• The ability to map end-to-end processes and see where data breaks.
• A solid understanding of data governance: ownership, roles, definitions, rules and agreements.
• Experience defining and tracking KPIs and working with dashboards (e.g. Power BI, Tableau, Qlik or Business Objects).
• Strong stakeholder management skills, you are seen as a trusted advisor.
• Knowledge of change, incident and problem management is a plus.
• Excellent communication skills in English, Dutch is a plus.
• Experience in supply chain, logistics or commerce, preferably in retail, wholesale, FMCG or manufacturing, is considered an advantage.
• Experience with master data management, SAP S/4HANA or SAP EWM, or quality and compliance data is considered an advantage.

What Makes You Successful

You are driven, curious and quick to get up to speed, and then you take action. You give confident advice without being pushy: "How can I help? This is what I would recommend." You make data relevant to buyers and supply chain colleagues, and you thrive in a fast-paced, demanding environment like Action.

What Do We Offer

At Action, you can make a tangible impact in one of Europe's fastest-growing retailers. You will own and shape our entire data quality process, with visibility across commerce and supply chain. You will work in a team of around 10 data controllers, each with their own focus, with a hands‑on manager who welcomes new ideas on automation, AI and smarter monitoring. You will also contribute to large projects such as Tactical Planning, SAP and our future data platform.

• A competitive salary based on a 38-hour working week.
• A yearly bonus based on company and personal objectives.
• 24 holidays, with the option to buy five additional days, based on 38 hours per week.
• A competitive salary based on a 38-hour working week.
• 3 days per week on site, with the option to work from home for the remaining hours, in coordination with your team and manager.
• 15% staff discount on purchases at Action.
• A good pension scheme, collective health insurance, and travel allowance. ([Location – to be confirmed, e.g. Zwaagdijk-Oost, reachable from Amsterdam by car in about 30 minutes on uncongested roads])

How we contribute to society

If you only know Action from our stores, working here opens up a different world. There's a lot happening behind the scenes, including how we work to make a positive impact. Our Action Sustainability Programme (ASP) sets out clear ambitions and goals across four pillars: People, Planet, Product and Partnership.

See where we stand today on sourcing, energy and packaging: company.action.com/planet-new.

And meet the causes we back, including SOS Children's Villages: company.action.com/partnerships-new.

Curious what else we're doing? Join our team and find out for yourself.

After your application, you can expect a clear selection process: an initial conversation with the recruiter, an interview with the hiring manager, a second interview with the hiring manager and team colleagues, and an assessment.