Data Center Field Technician — SLA-Driven, 24/7 Support

Johnson Controls; Amsterdam; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

38 holidays per year

Education and training provided

Job summary

Johnson Controls is seeking a Field Service Technician - Data Center in Middenmeer to maintain and service Silent-Aire handling units within data centers. You will regulate air and water temperatures, inspect, maintain, and repair components to meet SLAs, and ensure safety and environmental standards.

You will engage with customers and operations teams, log work in the CMMS, and collaborate with subcontractors. Travel to other sites may be required based on workload.

Qualifications

• At least 5 years’ mechanical or electrical experience in data center environments or related industries.
• Understanding of electrical and mechanical systems and controls/monitoring in data centers.
• Quick learning and adaptability to new processes, procedures and equipment.
• Strong communication skills across levels.
• Proficiency in English; Dutch language knowledge advantageous.
• Strong attention to detail and problem-solving mindset.
• Highly organized and proactive with flexibility to work varying hours.
• Valid driving licence and VCA - B course.

Responsibilities

• Manage all regional service calls and SLAs.
• Interact directly with customers for service requests and maintenance opportunities.
• Coordinate with the customer’s operations teams to ensure smooth operation of local assets.
• Report all work via CMMS (UpKeep Central).
• Collaborate with Mechanical/Electrical operatives or subcontractors as needed.
• Ensure work adheres to health and safety standards.
• Share updates with stakeholders on investments and decisions.
• Develop and feed a pipeline of opportunities and drive orders.
• Support growth of after-sales service and share best practices.
• Be prepared to travel to other countries and locations as workload requires.

Job description

Johnson Controls is seeking a Field Service Technician - Data Center in Middenmeer to maintain and service Silent-Aire handling units within data centers. You will regulate air and water temperatures, inspect, maintain, and repair components to meet SLAs, and ensure safety and environmental standards.

You will engage with customers and operations teams, log work in the CMMS, and collaborate with subcontractors. Travel to other sites may be required based on workload.