Data Center Critical Operations Leader — Equity Eligible

QTS Data Centers; Eemshaven; On-site; EUR 110,000 - 150,000; Full time

Benefits offered by this job

25 days annual leave

€5,250 training bursary

Company car scheme

Pension scheme with Allianz

Occupational disability allowance

Voluntary health insurance

Voluntary pet insurance

Bonus and equity eligibility

Job summary

QTS Data Centers seeks a Critical Operations Manager to lead the Data Center facility strategy, oversee maintenance of mechanical and electrical systems, and drive continuous improvement. You will collaborate with the Engineering Manager on technical operations and strategic projects, while ensuring energy efficiency and safety across site operations.

This role requires on-site work in a 24x7 environment and entails managing teams, budgets, and customer-focused services to support

Qualifications

• Five or more years of leadership experience.
• Experience managing data center operations teams.
• Strong customer service and communication skills.
• Ability to analyze complex systems and drive corrective actions.

Responsibilities

• Maintain facility policies and organizational structure in line with corporate policy.
• Develop and maintain maintenance matrices ensuring 100% uptime of critical systems.
• Plan emergency response and incident reporting for mechanical, electrical, and plumbing systems.
• Direct short- and long-term business plans for cost control, safety, and environmental responsibility.
• Oversee building cleanliness and site preservation operations.
• Develop operating and capital budgets and manage expenses.
• Coordinate with Development, Sales and Solutions Engineers for customer environments.
• Conduct customer tours and audits.
• Ensure proactive delivery of services, staffing, budgeting and business continuity.

Skills

People leadership

Customer service

Analytical thinking

Team coordination

Operations management

Education

Bachelor or Master degree in Business or Engineering

Job description

QTS Data Centers seeks a Critical Operations Manager to lead the Data Center facility strategy, oversee maintenance of mechanical and electrical systems, and drive continuous improvement. You will collaborate with the Engineering Manager on technical operations and strategic projects, while ensuring energy efficiency and safety across site operations.

This role requires on-site work in a 24x7 environment and entails managing teams, budgets, and customer-focused services to support