Customer Success Intern

Influential; Rotterdam; Hybrid; EUR 4,300 - 5,800; Part time

Benefits offered by this job

€450 monthly internship allowance

Job summary

Influentials in Rotterdam is offering a Customer Success internship. You’ll join a creative, fast-growing team and support clients and creators across the platform. From onboarding and campaign guidance to optimisation and evaluation, you’ll help shape campaigns and learn the influencer landscape.

Ideal candidates study marketing/communications and are fluent in Dutch and English, proactive, and comfortable collaborating or working independently. Internship allowance is €450/month.

Qualifications

• You're studying an HBO or WO programme in marketing, communications, media, or similar.
• You communicate well and enjoy working with people.
• You are solution-oriented and structured.
• You have affinity with social media, creators, and influencer marketing.
• You like to contribute ideas and take initiative.
• You enjoy collaborating but can also work independently.
• You speak and write Dutch and English well.

Responsibilities

• Support onboarding of new clients.
• Support admission of new creators.
• Help review campaigns and select creators.
• Support creator recruitment.
• Answer questions and solve challenges for clients.

Skills

Communication

People skills

Initiative

Independent working

Dutch

English

Education

HBO/WO in marketing or related

Job description

As a Customer Success intern you work within the Customer Success team and help support clients and creators on the platform. You get the chance to experience the full process: from onboarding and campaign guidance to optimisation and evaluation.

What you'll do

• Support onboarding of new clients.
• Support admission of new creators.
• Help review campaigns and select creators.
• Support creator recruitment.
• Answer questions and solve challenges for clients.

Who you are

• You're studying an HBO or WO programme in marketing, communications, media, or similar.
• You communicate well and enjoy working with people.
• You're solution-oriented and structured.
• You have affinity with social media, creators, and influencer marketing.
• You like to contribute ideas and take initiative.
• You enjoy collaborating but can also work independently.
• You speak and write Dutch and English well.

What we offer

• A learning-rich, varied internship in a creative and fast-growing organisation.
• Room to bring in and develop your own ideas.
• A close-knit and driven team that guides you.
• Experience with leading brands and creators.
• Internship allowance of €450 per month.

About Influentials

Influentials connects brands with 13,000+ verified creators across Europe. We run influencer and UGC campaigns end-to-end, from creator matching to payouts, and we're scaling fast across the continent. Based in Rotterdam.