CTHCNE - Business Support Officer

Celltrion Healthcare Canada Ltd.; Amsterdam; Hybrid; EUR 36,000 - 48,000; Full time

Job summary

Celltrion Healthcare Canada Ltd. is seeking an organized and proactive office administrator in Amsterdam. The role splits between Sales & Marketing Support and Finance & Administration, with responsibilities spanning contract management, data accuracy, tender support, budget invoicing, and vendor workflows.

The ideal candidate has at least 2 years of admin/finance experience, is fluent in Dutch and English, and is proficient in MS Office, especially Excel, to keep operations running smoothly.

Qualifications

• MBO Level 4/HBO degree in Business Administration or Finance
• Minimum 2 years of experience in an administrative, finance, or operations role
• Proficient in MS Office (especially Excel)
• Fluent in Dutch & English

Responsibilities

• Sales & Marketing Support: manage contracts, price checks, data accuracy, tender docs
• Marketing Coordination: budget requests, invoices, events, promotional materials, distribution partners
• Customer Support: respond to inquiries via email/phone, onboarding documentation
• Finance & Administration: vendor invoices, POs, SOX testing, cash reminders, procurement docs
• Office & Inventory: supplies, mail, repairs, monthly Excel inventory reconciliations

Skills

MS Office

Excel

Dutch language

English language

Administrative experience

Education

MBO Level 4/HBO degree in Business Administration or Finance

Job description

Celltrion Group provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world. Celltrion Group offers biologics to about 110 countries, along with more than 30 global partners around the world. With hands-on experience and knowledge accumulated through years of working in the advanced pharmaceutical markets around the world, Celltrion Group has been securing distribution channels and providing patients with biosimilars at affordable prices.

Key Responsibilities:

• SALES & MARKETING SUPPORT (50%)
  • Sales Operations
    • Assist with contract management and weekly invoice price checks
    • Maintain accurate customer and pricing data
    • Support tender documentation for public and private clients
  • Marketing Coordination
    • Process budget requests and marketing-related invoices for sponsorships, congresses and events
    • Order and track promotional materials
    • Coordinate with external distribution partners (e.g., Pantos)
    • Manage stock of marketing assets
  • Customer Support
    • Respond to customer inquiries via email and phone
    • Coordinate with internal teams to resolve issues
    • Prepare onboarding documentation for new clients
• FINANCE & ADMINISTRATION (50%)
  • Finance & Procurement
    • Follow up on vendor invoices, purchase orders, and corporate card settlements
    • Support quarterly SOX sample testing
    • Weekly cash collection reminders
    • Register suppliers and assist with procurement documentation
  • Office Administration
    • Order office and kitchen supplies
    • Manage incoming/outgoing mail and deliveries
    • Coordinate minor repairs and maintain office organization
    • Support general day-to-day office tasks & perform ad-hoc administrative tasks as required
  • Inventory & Reporting
    • Perform monthly inventory reconciliation in Excel
    • Maintain inventory documentation and support S&OP meetings

Qualification & Skills:

We are looking for a practical, positive, and proactive person with a “can-do” attitude, someone who enjoys keeping things organized and helping others work more efficiently.

• MBO Level 4/HBO degree in Business Administration or Finance
• Minimum 2 years of experience in an administrative, finance, or operations role
• Proficient in MS Office (especially Excel)
• Fluent in Dutch & English
• Flexible, detail oriented, reliable, and hands-on, willing to get involved where needed

Celltrion Global Website Celltrion Group provides biosimilar and innovative biopharmaceutical medications to help increase patient access to advanced therapies around the world. Celltrion Group offers biologics to about 110 countries, along with more than 30 global partners around the world. With hands‑on experience and knowledge accumulated through years of working in the advanced pharmaceutical markets around the world, Celltrion Group has been securing distribution channels and providing patients with biosimilars at affordable prices.