Creative Operations Lead: Drive Seamless Campaigns

Creative Boom Ltd.; Amsterdam; Hybrid; EUR 58,000 - 73,000; Full time

Benefits offered by this job

Training and coaching budget

L&D budget available

Vega lunch

Company bonus

28+ holidays

Team updates and events

Unlimited chocolate

Job summary

Tony's Chocolonely is seeking a Creative Traffic Manager to join its Marketing & External Communications team in Amsterdam. You will steward creative workflows, resources, and processes, acting as the right hand to the Global Head of Creative and coordinating with internal teams and external partners.

Ideal candidates bring 10+ years in creative operations or studio management, excel at coordinating complex projects, and thrive in fast-paced environments.

Qualifications

• 10+ years in creative operations, project management or studio management.
• Proven track record of running creative workflows and resourcing in a fast-growing environment.
• Strong stakeholder management with designers, market leads and external partners.
• Highly organized and calm under pressure in dynamic environments.
• Respects the creative process and enables rather than polices.
• Links creative output to business goals and briefs.
• Growth mindset; ability to handle ambiguity.
• Experience with ClickUp/Harvest is a bonus.
• Office presence in Amsterdam three days a week, with flexibility.
• Values alignment with Tony’s purpose and core values.

Responsibilities

• Creative resourcing and workflow: manage team resourcing, handle requests and stakeholders in ClickUp, track timelines in Harvest and other tools.
• Creative processes: continually improve workflows, tools and processes for efficiency and clarity.
• Strategic support: translate priorities into team plans, flag risks, ensure decisions are followed, manage agencies and freelancers.
• Briefing and prioritisation: scope and rank creative requests against goals and capacity.
• Operations initiatives: lead tooling upgrades, onboarding, growing freelance roster, creative playbooks and embedding AI into workflows.
• Quality and consistency: uphold brand standards across markets and channels with designers, copywriters, project managers.
• Cross-functional delivery: lead on major launches aligning timelines and outputs across teams.

Skills

Creative operations

Project management

Studio management

ClickUp

Harvest

Tools

ClickUp

Harvest

Job description

Tony's Chocolonely is seeking a Creative Traffic Manager to join its Marketing & External Communications team in Amsterdam. You will steward creative workflows, resources, and processes, acting as the right hand to the Global Head of Creative and coordinating with internal teams and external partners.

Ideal candidates bring 10+ years in creative operations or studio management, excel at coordinating complex projects, and thrive in fast-paced environments.