Counter Manager Estée Lauder / La Mer - Bijenkorf Amsterdam (FT)

The Estée Lauder Companies Inc.; Amsterdam; On-site; EUR 45,000 - 65,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking an experienced Counter Manager to lead and develop our high-performing beauty advisors in Amsterdam.

You will coach the team, set sales targets and create an agile business plan to recruit and retain customers through targeted events and exceptional service. You will need strong leadership, coaching and communication skills, a passion for skincare, and the ability to motivate a creative sales team while managing store operations and schedules, including

Qualifications

• Experience leading a high-performing team in a fast-paced environment.
• Background as esthetician is a plus.
• Must be passionate about skincare and up to date with the latest beauty trends.
• Ability to provide inspirational leadership to a creative sales team.
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling.
• Excellent communication and interpersonal skills.
• Experience with creating and executing in-store events.
• Prepared to work flexibly during store hours, including evenings, weekends and during special events.
• Languages: Dutch and English

Responsibilities

• Lead, coach and develop high-performing beauty advisors.
• Recruit and retain customers through targeted initiatives and events.
• Execute agile business plan to meet sales targets and drive growth.
• Manage customer relationships and store operations.

Skills

Leadership

Coaching

Business mgmt

Sales targets

Customer service

Communication

Event planning

Team scheduling

Beauty knowledge

Job description

Description

As one of our experienced and inspirational Counter Managers, you will be responsible for leading, coaching and developing our high-performing team of beauty advisors. With your leadership, coaching and business management skills, you will continually motivate and coach your team to exceed all client expectations and achieve all sales targets.

Description

As one of our experienced and inspirational Counter Managers, you will be responsible for leading, coaching and developing our high-performing team of beauty advisors. With your leadership, coaching and business management skills, you will continually motivate and coach your team to exceed all client expectations and achieve all sales targets.

This is an exceptional opportunity for you to be Chief Executive Officer of your own counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.

As a "leader in prestige beauty", with a culture that values diversity, creativity and passion, we offer excellent training and development opportunities and a competitive compensation and benefits package.

• Proven leadership, coaching and business management skills gained in a fast-paced environment preferably within beauty
• A background as an esthetician is definitely a plus
• Must have: Passionate about skin care and up to date with the latest beauty trends
• Ability to provide inspirational leadership to a high performing creative sales team
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Excellent communication and interpersonal skills
• Experience of creating and executing in-store events
• Prepared to work flexibly during store hours, including evenings, weekends and during special events
• Languages: Dutch and English

Als één van onze ervaren en inspirerende Counter Managers ben je verantwoordelijk voor het aansturen, coachen en ontwikkelen van onze high-performing beauty advisors. Met jouw leiderschaps-, coaching & business management skills zal je jouw team voortdurend motiveren en coachen om alle verwachtingen van de klant te overtreffen en alle verkoopdoelstellingen te behalen.

Dit is dé opportuniteit voor jou om CEO te worden van je eigen winkel. Als Counter Manager ben je verantwoordelijk voor het opstellen en uitvoeren van een flexibel business plan om klanten zowel te verwerven als te behouden en dit doormiddel van strategische targeting, impactvolle in-store events, uitzonderlijk customer relationship management en inspirerend leiderschap van een sterk presterend team.

Als "leader in prestige beauty", met een cultuur die waarde hecht aan diversiteit, creativiteit en passie, bieden wij uitstekende training en development opportuniteiten en een competitief belonings- en arbeidsvoorwaardenpakket.

• Bewezen leiderschaps-, coaching- en business management vaardigheden, opgedaan in een "fast-paced" omgeving bij voorkeur in de beauty sector
• Een achtergrond als schoonheidsspecialist is een absolute plus
• Must have: Passie voor skin care en up to date zijn met de laatste beauty trends
• In staat om inspirerend leiderschap te bieden aan een hoog presterend creatief salesteam
• Voorgaande ervaring in business planning waaronder het opstellen van sales-en customer service doelstellingen, analyse van de sales en het opmaken van de planningen voor het team
• Uitstekende communicatieve en interpersoonlijke vaardigheden
• Ervaring met het creëren en uitvoeren van evenementen in de winkel
• Bereid om flexibel te werken tijdens de winkeluren, inclusief avonden, weekends en tijdens speciale evenementen.
• Talen: Nederlands en Engels