Counter Manager Estée Lauder / La Mer - Bijenkorf Amsterdam (FT)

The Estée Lauder Companies Inc.; Amsterdam; On-site; EUR 42,000 - 60,000; Full time

Job summary

A leading beauty company in Amsterdam seeks a Counter Manager to lead and inspire a team of beauty advisors. You will manage customer relationships, create a business plan, and execute impactful in-store events. The ideal candidate should have proven leadership and business management skills, a passion for skincare, and be fluent in Dutch and English. This role requires flexibility with working hours, including evenings and weekends.

Qualifications

• Proven leadership, coaching and business management skills gained in a fast-paced environment.
• Passionate about skin care and up to date with the latest beauty trends.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead, coach and develop a high-performing team of beauty advisors.
• Create and execute a business plan to recruit and retain customers.
• Organize impactful in-store events and manage customer relationships.
• Schedule staff and analyze performance to maximise results.
• Provide inspirational leadership for a creative sales team.

Skills

Leadership

Coaching

Business management

Communication

Customer service

Event planning

Fluent in Dutch

Fluent in English

Job description

Counter Manager

Responsibilities

As one of our experienced and inspirational Counter Managers, you will be responsible for leading, coaching and developing our high‑performing team of beauty advisors. With your leadership, coaching and business management skills, you will continually motivate and coach your team to exceed all client expectations and achieve all sales targets.

This is an exceptional opportunity for you to be Chief Executive Officer of your own counter. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in‑store events, exceptional customer relationship management, and the leadership of a high‑performing team.

Qualifications

• Proven leadership, coaching and business management skills gained in a fast‑paced environment, preferably within beauty.
• A background as an esthetician is definitely a plus.
• Passionate about skin care and up to date with the latest beauty trends.
• Ability to provide inspirational leadership to a high‑performing creative sales team.
• Previous business planning experience, including setting sales and customer service targets, sales analysis and staff scheduling.
• Excellent communication and interpersonal skills.
• Experience of creating and executing in‑store events.
• Prepared to work flexibly during store hours, including evenings, weekends and special events.
• Languages: Dutch and English.