Coordinator - Semiconductor Administrator and Sales Support

Canon EMEA; Amstelveen; Hybrid; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Performance-based bonus

31 days holiday per year

Pension plan

Bicycle plan

Public transport full coverage + some/

Job summary

Canon EMEA is seeking a Sales Support Coordinator to assist sales administration and customer support across Europe and Asia. You will handle quotations, orders, contracts, and budget-related tasks while coordinating with Finance, Logistics, and IT.

The role emphasizes strong English and Japanese communication, MS Office proficiency, and the ability to travel as needed. Canon promotes hybrid work and a diverse, global team environment.

Qualifications

• Excellent English and Japanese reading/writing skills.
• Strong MS Office proficiency (Excel, Word, PowerPoint).
• Willing and able to travel in Europe and Asia if needed.

Responsibilities

• Sales Staff Support: prepare quotations, check purchase orders, contracts, and issue confirmations.
• Coordinate with Finance, Logistics, and IT on budgets, terms, and shipments.
• Support sales and marketing by updating market information and customer charts.

Skills

English language

Japanese language

MS Office

Communication

Tools

Oracle R12

Job description

Job Description

This role will support the administration for sales support. In this role, the individual will be responsible for sales related activities. They will provide customer sales and technical support, conduct market investigation, manage product shipments and support with budget management.

Job Description

This role will support the administration for sales support. In this role, the individual will be responsible for sales related activities. They will provide customer sales and technical support, conduct market investigation, manage product shipments and support with budget management.

This role will primarily support our Semiconductor Product Business, but will act as backup for our Semiconductor Anelva business.

Responsibilities

The key responsibilities include:

SALES Support

• Sales Staff Support:
• Act as a Sales Support Coordinator, prepare quotations, check purchase orders, contracts from customer, and issue confirmation letters
• Communication with internal stakeholders , like Finance, (Budget, VAT) , Logistics (Trade Term, export, import) and IT
• Communication with customers to check their requirement, inquiry, and provide support to fix the inquires.
• Sales & Marketing:
• Gather and update market information
• Create and update customer organisation chart
• Contract/agreement conclusion with customers
• Understand the content of the contracts and work as a bridge among all related parties
• Periodical report
• Prepare and support Weekly updates
• Prepare and support Monthly, quarterly, and annual reports of sales figures & marketing activity
• Customer relations:
• Carry out smooth daily communications and enhance relationships with customers
• Act with speed to complaints of customers
• Exhibition Support:
• Support and apply for exhibitions, prepare booth during the exhibitions

ADMINISTRATION Support

• Merchandise items Controller:
• Create and keep accurate product information control / report
• Informing and support / contact Canon Inc. for all delivery related matters
• Communication with Canon Inc.:
• Liaise on sales and budget related topics with customers and Canon internal
• Act as a responsible person and arrange efficient meetings throughout the year
• Share Point Port (SPP Data storage):
• Update and improve activity by using SPP
• Administration System Operation
• Work with different systems Oracle (R12) MDM, PDH, system operation, issue invoice to support with administration.
• Create the monthly drop shipment data for Inbound team (Excel)
• Create Master Part List using App Access
• System operation support and backup
• Registration new customers and products
• Register and setup new customer and new products
• Check and negotiate product requirements and provide technical and sales contract support.
• Others
• Support as a coordinator to help book flights, restaurants, etc.
• Arrange meeting schedules

BUDGET, FINANCE

• Support with Budget review
• Monthly, quarterly, and annual financial budget review and modification
• Preparing and providing budget and actual sales report to CINC based on every budget review (12 times in a year)
• Preparing Provisions and Fixed Assets
• Preparing the budget figures for the monthly president report and Canon Inc. report
• Other budget related activities:
• Proactive action and support in order to achieve budget
• Create basic information (according to budget related rules) and store in SPP
• Provide OFA (budgetary system) input and update
• Communication with Finance team and NSO

Qualifications

We are looking for:

• At least 3 years’ experience in a sales support related position
• Excellent communication in English and Japanese for reading and writing
• Good skills in MS Office applications
• Willing & able to travel in Europe and Asia if needed

We Also Look For Canon Core Behaviours

• Drive for results
• Focus on the Customer
• Take ownership and accountability
• Act as a team player
• Shows courage and conviction
• People orientated
• Caring for self and others

Further information

• In addition to a competitive salary, you will be eligible for the following benefits in this role:
• Performance-based bonus of 12,5%
• 31 days holiday per year
• Pension plan
• Bicycle plan
• Full coverage of your public transport costs and partially car costs

Job Family: Sales Support - Technical and Client

Grade: 9

About Us

Canon is a world-leading imaging company and a global brand - driven to enrich people’s lives and businesses with innovative products and smart digital solutions. At Canon, we’ve been inspiring people to capture and share their world for over 85 years. As a global leader in imaging and innovation, we’re driven by bold ideas, collaboration, and a commitment to making a positive impact.

With a strong presence across EMEA for over 60 years, our regional HQs in London and Amstelveen support operations in 120+ markets. We’re proud of our diverse, inclusive culture and our philosophy of Kyosei – living and working together for the common good.

Why join us?

Canon champions hybrid working with a flexible working policy. You will be part of an energetic and innovative environment with more than 50 different nationalities! Be part of a company that values sustainability and inclusion. Lastly, you’ll find that Canon encourages continuous learning and development with a wide range of resources and support available on demand.

If you’re visionary, innovative, and ready to make an impact – we’d love to hear from you. Even if you don't meet all the qualifications we still encourage you to apply.

With Canon, you'll get the support and encouragement you need to grow from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.