Coordinator Commercial Steering

Hapag-Lloyd

Rotterdam

On-site

EUR 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Extensive training

Job summary

Hapag-Lloyd Rotterdam seeks a Commercial Steering Coordinator to turn data into actionable insights, explain deviations and trends, and help internal stakeholders align on priorities and actions. You will monitor KPIs, prepare forecasts, and support pricing discussions with structured analyses.

The role focuses on data-driven decision making, cross-functional collaboration, and process improvements, with advanced Excel and BI tool usage in a hybrid Rotterdam setting.

Qualifications

Strong business understanding and communication skills.
Proficient in advanced Excel with data modeling and pivot analysis.
Experience using BI/reporting tools (QlikSense/QlikView) and Salesforce reporting.
Familiar with CRM systems and data-driven decision making.
Lean/Six Sigma knowledge is a plus.

Responsibilities

Identify deviations, trends and opportunities in volumes, revenues and customer performance and translate into actions.
Align priorities across Sales and stakeholders and secure buy-in for decisions.
Monitor KPIs and sales performance and propose corrective actions.
Prepare forecasts and management updates with consistent definitions.
Support pricing discussions with structured analyses and business rationale.
Drive improvements in reporting and commercial processes with relevant teams.
Provide ad-hoc analytical support to the Sales Director.

Skills

Advanced Excel

BI reporting

Analytical thinking

Data interpretation

Stakeholder mgmt

Education

Lean/Six Sigma knowledge

Tools

QlikSense

QlikView

Salesforce reporting

CRM systems

Job description

Rotterdam, Netherlands, Netherlands (Hybrid)

As a Commercial Steering Coordinator, you support Hapag-Lloyd Benelux in improving commercial performance. You turn data into clear insights, explain deviations and trends, and help internal stakeholders align on priorities and actions. This role requires strong business understanding and communication skills.

Identify deviations, trends and opportunities in volumes, revenues and customer performance, and translate them into clear recommendations and actions.
Align priorities across Sales and other internal stakeholders and create buy-in for decisions and focus topics.
Monitor commercial KPIs and sales performance and propose corrective actions to support target achievement.
Prepare forecasts, reports and management updates and ensure consistent definitions and a single source of truth.
Track market and competitor developments and translate them into commercial implications.
Support pricing and customer focus discussions with structured analyses and business rationale.
Support customer segmentation and targeted sales approaches together with the sales team and monitor effectiveness.
Drive practical improvements in reporting and commercial processes in collaboration with relevant teams.
Provide ad-hoc support to the Sales Director (administrative and analytical).
Commercial mindset with strong stakeholder management skills;
Able to influence without formal authority
Strong in interpreting numbers, spotting anomalies and finding explanations with the business
Structured, proactive and comfortable working under pressure
Basic understanding of KPI and reporting concepts
Advanced Excel skills (formulas, pivot tables, charts)
Experience with BI/reporting tools such as QlikSense/QlikView and/or Salesforce reporting is a plus
Experience with CRM systems (Salesforce or similar) is a plus

Experience with process improvement (Lean/Six Sigma) is a plus, but not required

No programming required; affinity with data and reporting is important

About the Team

Sportfee of maximum 15 euro per month
Hapag-Lloyd Global Bonusplan
8,33% holidaypay
Very extensive training offer
Possibility to buy 4 more leave days
Bike/scooterplan
Full reimbursement public transport

About Us

Hapag-Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong. Your Journey, Our Horizon

Job Info