Continuous Improvement & Operations Manager - Geldermalsen

Picnic; Geldermalsen; On-site; EUR 90,000 - 130,000; Full time

Benefits offered by this job

25 vacation days per year

Car lease option

Picnic laptop and smartphone

Pension plan (Doenpensioen)

Growing scale-up atmosphere

International environment

Learning & leadership trainings

Job summary

Picnic is hiring a Continuous Improvement & Operations Manager in Geldermalsen. You will lead daily operations, own area performance, and drive Lean initiatives to improve safety, quality and productivity.

The role combines hands-on leadership with strong process discipline to turn insights into consistent floor execution. The ideal candidate has a Master’s degree, 3+ years in supply chain, experience with high-volume workflows, and fluent English (Dutch preferred).

Qualifications

• Master’s degree in a relevant field is required.
• 3+ years of supply chain experience.
• Comfortable with high-volume, high-SKU workflows.
• Strong analytical skills with data analysis tools.
• Familiarity with Lean and continuous improvement initiatives.
• Fluent in English; Dutch is preferred.
• Hands-on experience in automated/semi-automated fulfilment.
• Proven ability to lead teams.

Responsibilities

• Lead daily operations across multiple shifts, driving improvement and operational excellence.
• Own day-to-day and weekly performance; ensure safety, quality, productivity and delivery KPIs.
• Provide hands-on leadership to teams and foster engagement and retention.
• Handle incidents, set productivity inputs, and manage planning escalations.
• Lead improvement initiatives and Lean activities to remove friction.
• Drive shift-level results on delivery capacity, UPH, cost and timeliness.

Skills

Lean & CI

Data analysis

Team leadership

High-volume fulfilment

Operational planning

English fluent

Dutch preferred

Problem solving

Change management

Education

Master’s degree in relevant field

Tools

Data analysis tools

Job description

Continuous Improvement & Operations Manager - Geldermalsen

As an Continuous Improvement & Operations Managerat Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor.

Tricks of the trade

Lead daily operations: Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence

Area ownership: Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs.

Hands-on Leadership: Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor.

Incident & Planning Management: Handle major incidents, set productivity inputs, and manage planning escalations when needed.

Continuous Improvement: Lead improvement initiatives and support Lean activities that remove friction from daily operations.

Performance Management: Drive shift-level results on delivery capacity, UPH, cost, completeness, timeliness, and perfect deliveries.

What you bring

Master’s degree in relevant field

3+ years Supply Chain experience

Comfortable managing high-volume, high-SKU workflows

Strong analytical skills, with a high level of competence in data analysis tools

Familiarity with Lean and continuous improvement initiatives

Fluent in English, Dutch is preferred

Hands-on experience in automated/semi-automated/manual fulfilment

Lean/continuous improvement experience

Proven ability to lead teams

Location Flexible: We have sites throughout the Netherlands in the following locations; Utrecht, Eindhoven, Rotterdam, Heerenveen, Zwolle, Nijmegen, and Geldermalsen. During your application we will consider together which site makes most sense for you to begin your journey at Picnic. We are a fast-paced, growing company and due to this we require location flexibility from our Operations team.

Picnic perks

You'll receive a competitive compensation package, including:

• 25 vacation days per year to recharge your batteries
• The option to lease a car
• You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations
• A flexible company pension plan called “Doenpensioen” at a.s.r.
• Picnic laptop and smartphone
• An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!
• The chance to work in an international environment with motivated team members & legendary company events
• Many internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external party

We have Fulfilment Centres across The Netherlands in the following locations: Utrecht, Ridderkerk, Berkel en Rodenrijs, Dordrecht, Eindhoven, Zwolle, Heerenveen, Geldermalsen.

A bit about us

When you join Picnic, you’re joining the shopping revolution, delivering groceries to millions of people across Europe, and we’re growing fast. Think super fresh products and personal service but in a modern, sustainable way. The people in Supply Chain make it all work - from designing strategies and implementing improvements to ensuring smooth and safe daily operations. 18000 colleagues, hundreds of thousands of daily orders, and millions of loyal Picnic fans, ready to join the ride?

Recruitment Process

1. CV screening
2. Online test
3. Phone screening
4. Interviews
5. Assessment day
6. Closing interview
7. Offer

Commitment to equal opportunities

Picnic is an equal opportunity employer—this means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age, gender identity or expression, sexual orientation, ethnicity, skin color, civil status, religious beliefs, physical or mental disability, or any other factors protected by law.
At Picnic, we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves.

Our Mentality

At Picnic, we build from scratch with an owner’s mindset. Picnic is looking for highly motivated, reliable candidates who like and take ownership and accountability for their actions. We dive into the unknown, taking end-to-end responsibility for every outcome, going the extra mile to tackle complex challenges. We turn insights into action, working as a team to get things done. We move fast, never compromising on quality or long-term impact. With grit and commitment we build what has never been built before!