Continuous Improvement & Operations Manager - Geldermalsen

Picnic; Utrecht; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

25 vacation days

Car lease option

Picnic laptop & smartphone

Doenpensioen plan

International environment

Professional trainings

Job summary

Picnic is seeking a Continuous Improvement & Operations Manager to drive stable, high‑performance processes in Geldermalsen and across site locations in the Netherlands. You own day‑to‑day performance, lead multiple shifts, and translate insights into concrete actions to improve safety, quality and productivity.

You will implement Lean initiatives, manage incidents and planning, and push continuous improvement across inbound and outbound operations while developing teams and KPI governance.

Qualifications

• Master’s degree in a relevant field.
• 3+ years of Supply Chain experience.
• Fluent in English; Dutch preferred.
• Hands-on experience with automated/semi-automated/manual fulfilment.
• Lean/continuous improvement background.
• Proven ability to lead teams.
• Strong data analysis skills.

Responsibilities

• Lead daily operations and own area performance.
• Manage multiple shifts and teams.
• Translate analysis into concrete floor actions.
• Drive safety, quality, productivity and delivery KPIs.
• Handle incidents and planning escalations.
• Lead continuous improvement initiatives.

Skills

Analytical skills

Lean/continuous improvement

English fluency

Dutch (preferred)

Lead teams

Automation fulfilment experience

High-volume / high-SKU fulfilment

Education

Master’s degree in a relevant field

Job description

As a Continuous Improvement & Operations Manager - Geldermalsen at Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor.

Tricks of the trade

• Lead daily operations: Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence
• Area ownership: Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs.
• Hands-on Leadership: Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor.
• Incident & Planning Management: Handle major incidents, set productivity inputs, and manage planning escalations when needed.
• Continuous Improvement: Lead improvement initiatives and support Lean activities that remove friction from daily operations.
• Performance Management: Drive shift-level results on delivery capacity, UPH, cost, completeness, timeliness, and perfect deliveries.

What you bring

• Master’s degree in relevant field
• 3+ years Supply Chain experience
• Comfortable managing high-volume, high-SKU workflows
• Strong analytical skills, with a high level of competence in data analysis tools
• Familiarity with Lean and continuous improvement initiatives
• Fluent in English
• Dutch is preferred
• Hands-on experience in automated/semi-automated/manual fulfilment
• Lean/continuous improvement experience
• Proven ability to lead teams

Location Flexible: We have sites throughout the Netherlands in the following locations: Utrecht, Eindhoven, Rotterdam, Heerenveen, Zwolle, Nijmegen, and Geldermalsen. During your application we will consider together which site makes most sense for you to begin your journey at Picnic. We are a fast-paced, growing company and due to this we require location flexibility from our Operations team.

Picnic perks

You'll receive a competitive compensation package, including:

• 25 vacation days per year to recharge your batteries
• The option to lease a car
• You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations
• A flexible company pension plan called “Doenpensioen” at a.s.r.
• Picnic laptop and smartphone
• An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!
• The chance to work in an international environment with motivated team members & legendary company events
• Many internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external party

We have Fulfilment Centres across The Netherlands in the following locations: Utrecht, Ridderkerk, Berkel en Rodenrijs, Dordrecht, Eindhoven, Zwolle, Heerenveen, Geldermalsen.