Commercial Training Specialist

Medtronic; Heerlen; On-site; EUR 55,000 - 75,000; Full time

Job summary

Medtronic is seeking a Commercial Training Specialist to design and deliver technical product and selling skills training for the ENT Sales organisation in Western Europe. You will collaborate with commercial, clinical, regulatory and other teams to ensure colleagues can effectively demonstrate and teach the use of our products.

You will develop engaging learning content, align curricula with new technologies and regulatory requirements, and manage training programs and learner data in Totara

Qualifications

• 3+ years designing, developing and delivering technical, clinical or sales training programmes.
• Strong presentation and communication skills for diverse audiences.
• Ability to manage multiple projects with limited supervision.
• Collaborative and cross-functional stakeholder engagement.
• Analytical mindset to assess training effectiveness and drive improvements.
• Clear, engaging, learner-focused training materials.

Responsibilities

• Design, coordinate and deliver technical product and selling skills training for the ENT Sales organisation, including onboarding for new hires.
• Assess training needs and identify knowledge gaps to create targeted learning solutions.
• Develop engaging, learner-centred training content with SMEs and cross-functional partners.
• Maintain curricula and materials to reflect new technologies and regulatory requirements.
• Manage training programmes and learner data within the Totara LMS including reporting.
• Plan and coordinate training events, logistics, and feedback using event management tools.
• Collaborate with Marketing, Commercial, Clinical, Regulatory and Legal teams to meet business needs.
• Lead training-related projects, manage priorities and budgets to improve learning effectiveness.

Skills

Training design

Training delivery

Presentation skills

Stakeholder mgmt

Analytical thinking

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Tools

Totara LMS

Cvent

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

At Medtronic, we are committed to improving healthcare through innovative medical technologies that help people live healthier lives. As a global leader in healthcare technology, our products and solutions make a meaningful difference for patients and healthcare professionals around the world.

As a Commercial Training Specialist, you will design and deliver impactful technical product and sales training for the ENT Sales organisation and supporting functions across Western Europe. You will work closely with commercial, clinical, regulatory and other cross‑functional stakeholders to ensure colleagues have the knowledge, skills and confidence to effectively represent, demonstrate and teach the use of our products.

Primary responsibilities:

• Design, coordinate and deliver technical product and selling skills training for the ENT Sales organisation, including onboarding for new hires.
• Assess training needs and identify knowledge and skills gaps, developing targeted learning solutions to address them.
• Develop engaging, learner‑centred training content using adult learning principles, working with subject matter experts and cross‑functional partners.
• Keep training curricula and materials up to date in line with new technologies, clinical practices, business priorities and regulatory requirements.
• Manage training programmes and learner data within the Totara Learning Management System, including progress tracking, reporting and content improvements.
• Plan and coordinate training events, including logistics, communications, attendance and feedback, using relevant event‑management tools.
• Collaborate with Marketing, Commercial, Clinical, Regulatory and Legal stakeholders to ensure training programmes meet business needs and applicable policies and guidelines.
• Lead training‑related projects, manage priorities and budgets, and identify opportunities to improve learning effectiveness and introduce innovative learning technologies.

Required qualifications:

• 3+ years of relevant experience designing, developing and delivering technical, clinical or sales training programmes.
• Strong presentation and communication skills, with the ability to engage and educate clinical, technical and commercial audiences.
• Demonstrated ability to manage multiple projects and priorities independently with limited supervision.
• Strong collaboration and stakeholder management skills, with the ability to influence and work effectively across functions.
• Analytical mindset with the ability to assess training effectiveness, learner feedback and programme performance and use insights to drive improvements.
• Ability to develop clear, engaging and learner‑focused training materials.
• High level of organisation and attention to detail, particularly when coordinating regional training programmes and events.
• High School Diploma, Associate's Degree or Bachelor's Degree.

Preferred Qualifications:

• Familiarity with Totara LMS or similar learning management platforms.
• Background in medical devices, healthcare, clinical environments or field sales/support.
• Exposure to clinical laboratory settings or working directly with healthcare professionals.
• Knowledge of adult learning principles, instructional design or learning technologies.
• Familiarity with event‑management platforms such as Cvent.
• Understanding of regulatory and compliance requirements relevant to medical device training.
• Experience supporting training across multiple countries or international/regional teams.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.