Dutch-Speaking Commercial IT Support & Upsell Specialist

TransIP; Leiden; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Paid and comprehensive induction period

Sales training and personal coaching

Guidance from experienced colleagues

Career opportunities within our organization

Dynamic and commercial environment

Close-knit and ambitious team

Competitive salary with potential bonuses

Job summary

A leading player in online services is seeking a Commercial Customer Support Representative in Leiden, Netherlands. You will be the face of the company, answering inquiries and advising customers on products and services. Candidates should have strong communication skills in Dutch, an affinity for IT, and be commercially oriented to identify sales opportunities. This dynamic role offers career opportunities, a supportive team, and a competitive salary with bonuses.

Qualifications

• You have strong communication skills in Dutch and are customer-focused.
• You have an affinity for IT.
• You are commercially oriented and proactively identify opportunities.

Responsibilities

• Answer customer phone inquiries.
• Analyze customer wants and needs.
• Advise on our products and services.
• Identify opportunities for cross-selling and upselling.
• Build lasting customer relationships.

Skills

Strong communication skills in Dutch

Customer-focused

Affinity for IT

Commercially oriented

Sales driven

Job description

A leading player in online services is seeking a Commercial Customer Support Representative in Leiden, Netherlands. You will be the face of the company, answering inquiries and advising customers on products and services. Candidates should have strong communication skills in Dutch, an affinity for IT, and be commercially oriented to identify sales opportunities. This dynamic role offers career opportunities, a supportive team, and a competitive salary with bonuses.