Commercial Executive

Tru-Marine; Rotterdam; On-site; EUR 42,000 - 65,000; Full time

Job summary

Tru-Marine seeks a Commercial Executive for its Rotterdam site to support and grow commercial activities. You will handle customer inquiries, prepare quotations, and coordinate service bookings with internal teams to ensure timely, high-quality service.

The role requires effective communication with customers and stakeholders, managing orders, and supporting contract and pricing negotiations within company guidelines. English fluency is essential.

Qualifications

• 2–3 years of experience in sales quotation, customer administration, or commercial support.
• Experience handling quotations, order fulfilment, and invoicing.
• Strong written and verbal communication with customers and internal teams.
• Customer service and follow-up skills, with reliability and relationship management.

Responsibilities

• Manage customer inquiries, prepare quotations, and coordinate service bookings with technical and operations teams.
• Follow up on leads and maintain relationships with existing customers; identify opportunities for additional services.
• Handle order processing, maintain commercial documentation, and support contract and pricing negotiations within company guidelines.
• Maintain timely updates and high-quality service in line with Tru-Marine standards.

Skills

Sales quotations

Customer administration

Commercial support

Communication skills

Organization skills

English communications

Education

Diploma in business / related field

Tools

ERP systems

Job description

Company Description

Tru-Marine specializes in the Maintenance, Repair, and Overhaul (MRO) of turbochargers used in marine, offshore, locomotive, and power plant applications. The organization is committed to innovative technology and operational excellence, providing cost-effective and creative repair solutions. Instead of premature replacement of worn turbocharger parts, Tru-Marine focuses on extending equipment life through high-quality repairs. Team members contribute to delivering reliable services that help customers maintain performance and manage costs effectively. The company’s customer-centric approach offers opportunities to work closely with global clients in technically demanding environments.

Role Description

The Commercial Executive is a full-time, on-site role based in Rotterdam, responsible for supporting and growing Tru-Marine’s commercial activities. Day-to-day tasks include managing customer inquiries, preparing quotations, and coordinating service bookings in close collaboration with internal technical and operations teams. The role involves following up on leads, maintaining relationships with existing customers, and identifying opportunities for additional services and solutions. The Commercial Executive will handle order processing, maintain accurate commercial documentation, and support contract and pricing negotiations within company guidelines. This position requires regular communication with customers and stakeholders, ensuring timely updates, high-quality service, and alignment with Tru-Marine’s standards of operational excellence.

Qualifications

• Candidates should possess 2-3 years of relevant experience in sales quotation, customer administration, or commercial support.
• Experience in handling quotations, order fulfilment, and invoicing.
• Candidates should possess effective communication skills, including clear written and verbal communication with customers and internal teams.
• Candidates should possess customer service and following up skills, demonstrating responsiveness, reliability, and consistent relationship management.
• Candidates should have strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines.
• Experience in marine, offshore, or industrial services sectors is beneficial, especially in MRO or technical service environments.
• Proficiency in standard office software and basic business documentation (quotations, contracts, reports) is required.
• A relevant diploma or degree in business, commerce, or a related field is preferred, or equivalent practical experience.
• Ability to work on-site in Rotterdam, collaborate in a diverse team, and communicate comfortably in English; additional language skills are an advantage.
• Familiarity with ERP or invoicing systems will be an advantage