Cluster Sales Manager - Amsterdam

Hotelprofessionals - The Usual Rotterdam; Rotterdam; On-site; EUR 39,060 - 53,568; Full time

Benefits offered by this job

Performance-based bonus scheme

25 holidays

Company laptop and smartphone

Pension contribution

Travel allowance

Personal coaching

Hotel discounts

Extra time off for volunteering

Job summary

Hotelprofessionals - The Usual Rotterdam is seeking a Cluster Sales Manager to drive profitable business across B2B client segments in Rotterdam and Brussels. You will collaborate closely with various teams to secure partnerships and exceed revenue targets.

The ideal candidate has at least 2 years in hotel sales, strong networking skills, and fluency in Dutch and English. Benefits include a competitive salary of €3500-€4800, performance bonuses, and personal coaching.

Qualifications

• At least 2 years of recent experience in hotel sales, preferably B2B/corporate travel.
• Fluency in Dutch and English, knowledge of French is a plus.
• Familiarity with hotel sales distribution channels is a plus.

Responsibilities

• Develop targeted sales acquisition plans for Corporate and MICE segments.
• Maintain accurate records using CRM tools.
• Achieve and exceed revenue targets consistently.

Skills

B2B Sales

Negotiation skills

Networking

Client relationship management

Education

Bachelor's degree in sales or hospitality

Tools

CRM tools

Job description

Cluster Sales Manager

As Cluster Sales Manager, you will be the heart of driving profitable business across all B2B client segments: Corporate Individual, Corporate Groups, and MICE, while also supportively stimulating B2C client segments that are in line with the company’s commercial strategy and plan. In this role you will work for the hotels in Rotterdam and Brussels, and you will also contribute to other and future projects in different destinations. With your strong local network and expertise, you’ll build strong and meaningful relationships and secure partnerships. Collaborating closely with teams like Revenue, Brand Marketing, and Operations, you will make sure that everything we do aligns perfectly between client needs and hotel objectives. As part of your role, your performance will be measured through agreed KPIs, such as revenue growth, new client acquisition, and client retention within the Corporate and MICE segments. These targets will be set collaboratively to align with business priorities and will be reviewed regularly.

• Develop and perform targeted sales acquisition plans for Corporate and MICE segments in both cities.
• Identify opportunities to grow high‑yield and long‑term business relationships.
• Proactively organise and perform sales activities, including client visits, sales blitzes, site inspections, networking events, and trade fairs.
• Build and nurture relationships with new and existing corporate clients, agencies, and event planners.
• Partner with commercial key players such as destination bureaus, conference centres, hotel partners and others.
• Act as a brand ambassador, ensuring alignment with The Usual’s values and mission in all interactions.
• Develop a deep understanding of client needs and tailor solutions to exceed expectations.
• Achieve and exceed revenue targets for Corporate Individual, Corporate Groups, and MICE. In addition for Brussels, a strong focus on EU/Government related business.
• Maintain accurate records of sales activities, pipeline, and client interactions using CRM tools.
• Monitor market trends, competitor moves, and new opportunities to keep The Usual competitive.

What you bring to the table

• You spot opportunities and turn them into results.
• You are always striving for win‑win solutions that benefit both the client and the hotel.
• You are committed to frequently travel to and from Brussels and Rotterdam.
• Having an market B2B network already for Rotterdam and Brussels is highly favourable.
• You are commercially driven, professional, and have a keen eye for detail.
• At least 2 years of recent experience in hotel sales, preferably in the B2B/corporate travel segment.
• A bachelor's degree or equivalent work and thinking level, ideally in sales or hospitality.
• Fluency in Dutch and English, both spoken and written (knowledge of French is a plus).
• Experience in independently negotiating contracts.
• Familiarity with hotel sales (distribution) channels is a plus.
• We apply a hybrid working model with three in‑office days in Amsterdam or at business contacts.
• You are legally allowed to work in the Netherlands.

Benefits

• A competitive salary between 3500 – 4800 EUR gross per month and a performance‑based bonus scheme (up to 20% of your annual gross salary).
• 25 holidays to relax and unwind throughout the year.
• A company laptop and smartphone to support your daily work.
• Pension contribution to take care of your old days.
• Travel allowance for commuting and business travel for sales calls and client meetings.
• A dynamic and collaborative work environment where your ideas are valued.
• Personal coaching based on your goals, development and ambition.
• Discount for you and family while enjoying time off in our hotels.
• Extra time off to volunteer with our charities.