Clinical Diabetes Sales Specialist

Tandem Diabetes Care, Inc.; Netherlands; Remote; EUR 60,000 - 90,000; Full time

Job summary

Tandem Diabetes Care Inc is seeking a Clinical Diabetes Sales Specialist to promote Tandem insulin pump therapy and related services in the Netherlands. You will combine clinical expertise with sales acumen to drive product adoption among healthcare professionals, patients, and caregivers in a fast-paced environment.

You will act as a trusted clinical partner, delivering education and training while traveling up to 80% of the time.

Qualifications

• Strong communication and ability to build trust.
• Solid knowledge of diabetes care, preferably type 1 and insulin pump therapy.
• Commercial mindset with clinical insight.
• Independent and structured working style.
• Willingness to travel up to 80% in the Netherlands.
• Fluent in Dutch and English.

Responsibilities

• Manage your region and achieve or exceed commercial objectives.
• Build and maintain relationships with healthcare professionals.
• Advise and train providers and patients in insulin pump therapy and diabetes management.
• Identify new opportunities and strengthen collaborations.
• Organize and deliver product and education trainings.
• Collaborate with internal teams for optimal customer experience.
• Record activities in the CRM system and comply with regulations.

Skills

Communication

Diabetes knowledge

Commercial mindset

CRM experience

Independence

Tools

CRM systems

Microsoft Office

Teams

Job description

GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com

A DAY IN THE LIFE

Clinical Diabetes Sales Specialist is verantwoordelijk voor het promoten en verkopen van Tandem Diabetes‑producten en klinische diensten binnen een toegewezen regio. In deze rol werk je doelgericht aan het behalen van commerciële doelstellingen door klinische acceptatie van Tandem’s insulinepomptherapie te realiseren. Je identificeert potentiële klanten, bouwt sterke relaties op en ondersteunt zorgprofessionals bij het inzetten van Tandem‑oplossingen in de dagelijkse praktijk. Deze functie gaat verder dan sales alleen: je bent een vertrouwde klinische partner voor zorgverleners, patiënten en mantelzorgers, met een duidelijke focus op type 1 diabetes. Met jouw klinische expertise bied je inhoudelijke ondersteuning, training en educatie aan patiënten, artsen en hun teams. Je adviseert over de technische aspecten van insulinepomptherapie en speelt in op specifieke klinische en praktische vraagstukken om het gebruik van Tandem‑producten te stimuleren. Daarnaast verzorg je educatie over diabeteszelfmanagement, noodsituaties en beschikbare ondersteunende middelen, afgestemd op de behoeften van de klant. Je werkt nauw samen met endocrinologen, diabeteseducators en Key Opinion Leaders (KOL’s) om productadoptie te vergroten, patiëntuitkomsten te verbeteren en langdurige betrokkenheid bij Tandem te creëren. Ben jij energiek, relatiegericht en gemotiveerd om écht impact te maken in het leven van mensen met diabetes? Dan is dit een rol die bij je past.

The Clinical Diabetes Sales Specialist is responsible for promoting and selling Tandem Diabetes products and clinical services within the assigned territory. This role involves planning and achieving sales goals by gaining clinical acceptance of Tandem's insulin pump therapy products. The specialist will identify potential customers and develop business relationships to facilitate the use of Tandem Diabetes products and services. This position goes beyond merely hitting sales targets; it focuses on becoming a trusted clinical partner to healthcare professionals, patients, and caregivers—especially those managing the complexities of Type 1 diabetes. The Clinical Diabetes Sales Specialist will use their clinical expertise to provide account sales support and ongoing education directly to patients, physicians, and their staff. This includes discussing the technical aspects of insulin pump therapy and addressing any special considerations related to its use in the marketplace to drive sales. Additionally, the specialist will promote Tandem Diabetes products and services by offering education on various topics, such as diabetes self-management skills, emergency management, and community resources tailored to client needs. You will collaborate closely with endocrinologists, diabetes educators, and Key Opinion Leaders (KOLs) to enhance product adoption, improve patient outcomes, and build long-term advocacy for Tandem solutions. If you thrive in a fast-paced environment, enjoy building authentic relationships, and are passionate about making a positive impact in the lives of people with diabetes, this is the role for you.

Als Clinical Sales Specialist bij Tandem Diabetes Care ben jij hét klinische en commerciële aanspreekpunt binnen jouw regio. Je combineert diepgaande diabeteskennis met saleservaring en bouwt duurzame relaties op met zorgprofessionals. Je ondersteunt zorgverleners en patiënten bij het gebruik van Tandem‑technologie, draagt actief bij aan groei in jouw regio en positioneert Tandem als een betrouwbare en innovatieve partner binnen de diabeteszorg.

Wat ga je doen

• Beheren van jouw regio en realiseren (of overtreffen) van commerciële doelstellingen
• Opbouwen en onderhouden van sterke relaties met zorgprofessionals (o.a. endocrinologen, diabetesverpleegkundigen en diabeteseducators)
• Adviseren en trainen van zorgverleners en patiënten in insulinepomptherapie en diabetesmanagement
• Signaleren van nieuwe kansen en versterken van bestaande samenwerkingen
• Organiseren en geven van product‑ en educatietrainingen
• Samenwerken met interne teams (Sales, Medical Affairs en Customer Support) voor een optimale klant‑ en patiëntbeleving
• Registreren van activiteiten in het CRM‑systeem en werken conform wet‑en regelgeving

Dit breng jij mee

• Sterke communicatieve vaardigheden en het vermogen om vertrouwen op te bouwen
• Goede kennis van diabeteszorg, bij voorkeur type 1 diabetes en insulinepomptherapie
• Commerciële mindset gecombineerd met klinisch inzicht
• Zelfstandige en gestructureerde manier van werken
• Ervaring met CRM‑systemen en digitale tools (zoals Microsoft Office en Teams)
• Bereidheid om veel te reizen binnen Nederland (±80%)
• Vloeiende beheersing van Nederlands en Engels
• Extra pluspunten: Ervaring in medical devices, farmaceutische sales of diabeteszorg (Para)medische achtergrond zoals verpleegkunde of diëtetiek
• Directe ervaring met of affiniteit met mensen die leven met diabetes
• Ervaring met Key Opinion Leaders (KOL’s)

Waarom Tandem?

Je werkt bij een innovatieve organisatie die écht impact maakt op het leven van mensen met diabetes, met veel zelfstandigheid, vertrouwen en ruimte om jezelf te ontwikkelen.

What Your Day Will Look Like

You must be Fluent in Dutch Cover your assigned territory to meet or exceed sales goals established by Sales Management. Develop and execute strategies to address clinical concerns and retain existing relationships for Tandem Diabetes products and services. Serve as a clinical and educational leader in your territory, with a strong focus on Type 1 diabetes management and insulin pump therapy. Identify new business opportunities, build strong HCP relationships, and position Tandem as a trusted resource in the diabetes community. Use available tools and resources efficiently to identify sales leads and validate prospective criteria. Create value for providers by differentiating Tandem’s technology and services—especially versus legacy pump systems. Promote Tandem’s market position, clinical advantages, and integrated approach to providers and prospects. Schedule, deliver, and coordinate product training for patients, customers, and health care professionals (Certified Diabetes Care and Education Specialists, Endocrinologists). Complete all product training, documentation, and HCP communication accurately and on time per company policy. Build and maintain strong professional relationships with HCPs to support sales objectives. Manage the initial and ongoing recertification of contracted and non-contracted Tandem Pump Trainers. Conduct educational sessions for patients to support diabetes education, insulin pump therapy, and advanced diabetes management skills. Seek guidance from the Clinical Manager on technical and training-related matters. Collaborate with internal teams to address post-sale product issues and identify additional patient education needs. Provide product and service information directly to consumers through health fairs, conventions, and promotional events. Attend all corporate sales training, sales meetings, conventions, trade shows, and symposia. Maintain accurate and up-to-date records in the CRM system for all territory-related activities. Work closely with Sales, Medical Affairs, and Customer Support to deliver a seamless customer experience. Ensure compliance with all regulatory, legal, and privacy requirements.

You’re Awesome

• Communicating clearly and earning trust with both HCPs and patients.
• Demonstrating proficiency in Type 1 and Type 2 diabetes self-management, including insulin pumps, AID systems, CGMs, infusion sets, carb counting, and emergency protocols.
• Working independently and driving strategic results in a fast-paced and evolving market environment.
• Presenting confidently and influencing clinical stakeholders and KOLs.
• Navigating sales cycles and using CRM tools and digital collaboration platforms such as Microsoft Office and Microsoft Teams.
• Staying organized and consistently going above and beyond to support patients and providers.
• Traveling up to 80% within the territory while maintaining a valid driver’s license and insurance per company policy.
• Traveling to the U.S. or Switzerland for training and internal meetings as needed.
• Communicating fluently in Dutch

WHEN & WHERE YOU’LL WORK

Remote: This role is fully remote with travel across the regions. SPONSORSHIP: Candidates must already be based and eligible to work in the Netherlands No visa sponsorship or relocation support.

WHY YOU’LL LOVE WORKING HERE

At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome!

BE YOU, WITH US! We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? Because we want you to be you, with us.

Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

Tandem Diabetes Care, a global insulin delivery and diabetes technology company, manufactures and sells advanced automated insulin delivery systems that reduce the burden of diabetes management, while creating new possibilities for patients, their loved ones, and healthcare providers. The Company’s pump portfolio features the Tandem Mobi system and the t:slim X2 insulin pump, both of which feature Control-IQ advanced hybrid closed-loop technology. Tandem Diabetes Care is based in San Diego, California.