Client Service Advisor I Dutch Speakers I Remote in Greece I Relocation Package

WW Talents; Groningen; A distancia; EUR 15.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Structured training

Onboarding support

Learning and development

Remote work from Greece

Career progression

Descripción de la vacante

WW Talents is seeking Dutch-Speaking Client Service Advisors to support international projects from Greece. This remote role offers a flexible work schedule and exposure to a multinational environment.

You will handle customer inquiries via phone, email, and chat, assist with orders and payments, troubleshoot issues, maintain CRM records, and contribute to high-quality service. Language requirements: Dutch C1/C2, English B2-C1.

Formación

• C1/C2 level of Dutch
• B2–C1 level of English
• Strong written and verbal communication skills
• Good problem-solving and multitasking abilities
• Customer-oriented and solution-focused approach
• Ability to work effectively in a fast-paced international environment
• Basic familiarity with CRM systems and digital tools is an advantage

Responsabilidades

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and elevate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Conocimientos

Dutch (C1/C2)

English (B2–C1)

Communication skills

Problem solving

Multitasking

Customer-focused

CRM familiarity

Herramientas

CRM systems

Descripción del empleo

Dutch-Speaking Client Service Advisors in Greece supporting customers across various international projects.

If you are a Dutch-speaking professional looking for the opportunity to work remotely from Greece while enjoying the flexibility of remote work and the Mediterranean lifestyle, this could be the perfect opportunity for you. Imagine building your career in an international environment while enjoying Greece's beautiful surroundings, relaxed lifestyle, and year-round sunshine.

Working Location: This role is only remote in Greece. Work remotely anywhere in Greece.

Work Model: Remote

Language: Dutch – C1/C2 level

English: B2–C1, depending on the project

Compensation: €1,300–€1,500 gross/month (paid over 14 months)+ performance-based bonus of up to €250/month, depending on the project

Relocation Package: 4 weeks hotel accommodation, airport pick-up, flight ticket, and real estate agency fee

Working Schedule: Monday–Friday, with occasional weekend shifts depending on the project

Applicants must already have the legal right to work in Greece. Visa sponsorship is not available for this position.

Your Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and elevate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Requirements

• C1/C2 level of Dutch
• B2–C1 level of English, depending on the project
• Strong written and verbal communication skills
• Good problem-solving and multitasking abilities
• Customer-oriented and solution-focused approach
• Ability to work effectively in a fast-paced international environment
• Basic familiarity with CRM systems and digital tools is an advantage

What We Offer

• 100% remote work from Greece
• Competitive salary of €1,300–€1,500 gross/month, depending on the project, and it ispaid over 14 months,
• Performance-based bonus of up to €250/month, depending on the project and individual performance
• Fully Paid and structured training
• Comprehensive onboarding and nesting support
• Opportunities for continuous learning and professional development
• Career progression opportunities, including potential paths into mentoring, training, Quality Assurance, or more specialized support roles
• Relocation support including 4 weeks hotel accommodation, flight ticket, airport pick up and real estate agency fee
• The opportunity to work with internationally recognized brands and gain experience in customer service, technical support, sales support, and other areas