Business Excellence Process Manager - Large Projects

Hilti Nederland; Berkel en Rodenrijs; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working with 2 remote days

Pension scheme

Bike and gym services

Mobility allowance

25 holidays + 3 additional days + 2 if

Job summary

Hilti Nederland is seeking a results-driven CPM professional to drive development and implementation of CPM processes, including Salesforce adoption, across Logistics, Legal, PMO, IT and other functions.

You will lead process-improvement initiatives, contribute to global standards, and shape scalable solutions to support business growth and operational excellence, with up to 15% travel. This is a full-time role based in the Netherlands with hybrid work options.

Qualifications

• University degree and strong analytical capabilities for CPM processes.
• Proven project-management experience and Salesforce knowledge; Signavio experience is a plus.
• Understanding of interconnected functions such as Sales, IT, Logistics and Legal.
• High ownership with strong communication and networking skills.
• Ability to communicate requirements simply; MBA or equivalent is a plus.

Responsibilities

• Lead LP program management: gather requirements and translate into improvements.
• Own NORM operations and continuous improvement with dashboards.
• Strengthen Salesforce execution and data quality.
• Manage ClickUp and dashboards.
• Advance operational excellence: process-mapping in Signavio; support governance and data integration.
• Enable the organization: support regional needs, maintain documentation and reporting.

Skills

Analytical skills

Project management

Salesforce

Process mapping

Stakeholder management

Cross-functional collaboration

Education

University degree

MBA or equivalent

Job description

Processes Standardized. Performance Scaled.

In this exciting role, you will drive the development and implementation of Construction Project Management (CPM) processes, including Salesforce adoption, while partnering with stakeholders across Logistics, Legal, PMO, IT and other functions. You will lead impactful process-improvement initiatives, contribute to global standards and help shape scalable solutions that support business growth and operational excellence.

This is a full-time position and required up to 15% of travel.

What You’ll Do

In this role, you will:

• Lead LP program management: Partner with stakeholders to gather business requirements for project-acquisition processes and tools, translating them into prioritized improvements that drive business value.
• Own NORM operations and continuous improvement: Act as the go-to expert for teams and regions, consolidating feedback, aligning priorities with IT, testing enhancements, developing reporting and dashboards, and overseeing relevant ICs queries and controls.
• Strengthen Salesforce execution: drive adoption of Large Projects features and improve data quality through clear operational standards.
• Manage ClickUp and dashboards: Champion the adoption of Large Projects features and drive high-quality data through clear and effective operational standards.
• Advance operational excellence: Lead process-mapping activities in Signavio and support key initiatives including sold-to governance, headcount governance, project-universe management, external project-database integration and project-closure systemization.
• Enable the organization: Support regional and segment business needs, maintain clear documentation and reporting, and provide ongoing support for databases and reporting tools.

What You’ll Bring

To Help You Succeed, We’ll Provide a Stable Working Environment, Strong Support, Learning Opportunities And a Collaborative Global Network. You’ll Bring

• University degree and strong analytical capabilities, with the ability to understand complex CPM processes and design practical solutions.
• Proven project-management experience and practical Salesforce knowledge; experience with Signavio or process mapping is an advantage.
• Broad understanding of interconnected business functions such as Sales, IT, Logistics and Legal.
• High ownership and a passion for process and project management, combined with strong communication and networking skills.
• Ability to communicate requirements simply and effectively; customer-side construction project-management experience or an MBA/equivalent business education is a plus.

What’s In It for You

Benefits

We really value our people, and we've worked hard to develop a reward package that reflects this, creating your future to be just how you would want it. Some of our benefits include:

• Good salary and bonus scheme
• Mobility allowance plus ability to claim your kilometers.
• 25 holidays + 3 additional days and 2 additional days if you are not sick during the year.
• A fully paid contribution free pension scheme.
• Free use of our shuttle bus from the metro station to the office.
• Hybrid working environment with options of working 2 days remotely.
• For expats the ability to work from your home country for 3 weeks/ year to be close to family.
• Bike and gym services.

We have a very thorough people review process, unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It’s how we find the right fit, further our teams personally and professionally, get the best value for each employee, and increase the job satisfaction. Additionally, we offer you a wide range of benefits.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Learn more about our recruitment process: Preparing for your Hilti Interview

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Legal Notice

For further questions, please contact the Head of Business Excellence – Large Projects (Jessica Dierker, [e-mail] or the Strategic TABP (Nicolette Spanjersberg, [e-mail])