Business Development Lead, Retail

Reaktor Group konserni; Amsterdam; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Top-spec computer

Unlimited phone plan

7% pension plan

Extensive health insurance

Mental health support

Wellbeing benefit

NS travel card for commuting

Job summary

Reaktor Amsterdam seeks a commercially driven Business Development Lead to grow our retail presence in Amsterdam. You’ll leverage an existing network and close new business with support from colleagues, shaping go-to-market strategies and long-term partnerships.

You’ll build a healthy retail pipeline, raise brand awareness, and lead negotiations with senior stakeholders while collaborating with multidisciplinary teams.

Qualifications

• Strong commercial instinct with growth mindset.
• Interest in retail and digital transformation.
• Ability to build trusted relationships across organizations.
• Experience selling complex digital solutions is valuable.

Responsibilities

• Identify and engage potential Amsterdam retail clients.
• Lead meetings with senior stakeholders solo or with colleagues.
• Explore client needs and challenges through consultative dialogue.
• Shape tailored solutions with multidisciplinary teams.
• Lead or co-lead proposal processes and negotiations.
• Contribute to go-to-market strategy for retail segment.
• Develop thought leadership and participate in events.
• Refine new customer acquisition approaches.
• Support smooth transitions from sales to delivery and account growth.

Skills

Networking

Consultative selling

Relationship building

Account growth

Job description

Are you commercially driven and excited about building new client relationships? Do you enjoy turning complex business challenges into meaningful digital solutions?

We are looking for a Business Development Lead to grow Reaktor’s retail presence in Amsterdam. We are looking for someone with an established network of personal relationships in Amsterdam and a track record of closing new business, who can take our target client list, strategize successful approaches for go-to-market, and close deals with the support of Reaktor colleagues. This is an opportunity to shape our market position, build long-term client partnerships, and play a key role in expanding our retail business.

Your success is measured by long-term impact, including

• Growing a healthy and relevant retail sales pipeline
• Increasing Reaktor’s brand awareness and presence in the Amsterdam retail market
• Building meaningful dialogue with prospective and existing clients
• Winning new client projects and establishing long-term partnerships
• Contributing to sustainable account growth

We understand that building a market presence takes time. We are looking for someone who wants to build something durable — not just close quick deals.

It's up to you how you want to make this happen.

On a day-to-day basis, you may

• Identify and engage potential retail clients in Amsterdam
• Initiate and lead meetings with senior stakeholders, independently or together with colleagues
• Explore client needs, objectives, and challenges through consultative dialogue
• Shape tailored solution approaches together with multidisciplinary teams
• Lead or co-lead proposal processes and commercial negotiations
• Contribute to the go-to-market strategy for the retail segment
• Develop thought leadership themes and participate in events, roundtables, and networking activities
• Help refine and evolve our new customer acquisition ways of working
• Support smooth transitions from sales to delivery and long-term account development

What We’re Looking For

We value different backgrounds and career paths. You don’t need to have done this exact role before. What matters most is:

• Strong commercial instinct and growth mindset
• Genuine interest in retail and its digital transformation challenges
• Ability to build trusted relationships across client organizations
• Consultative selling skills — understanding, anticipating, and articulating client needs
• Confidence navigating complex discussions around digital solutions and custom software
• Ability to operate independently while collaborating closely with a team
• Structured and strategic approach to developing opportunities
• Results-oriented mindset combined with long-term relationship thinking
• Experience working with custom software, digital transformation, or complex technology services — either as a provider or on the client side — is highly relevant.
• An existing network within the Amsterdam retail market is a strong plus, but not a prerequisite if you know how to build one.
• Experience working with global brands is beneficial.

What Makes This Role Interesting

• You get to shape and grow a key market segment in Amsterdam
• You combine commercial leadership with strategic problem solving
• You work with multidisciplinary experts to create meaningful impact for clients
• You have real ownership and room to influence how we approach retail
• You can grow into a broader commercial leadership role over time

If you enjoy meeting new people, understanding their business context, and helping them discover impactful solutions — while being motivated by commercial outcomes — we’d love to hear from you.

At Reaktor Amsterdam, our benefits and perks evolve with our community, and we’re always open to new ideas that will support the wellbeing of Reaktorians. Currently, we offer the following perks:

Tools

• We offer everyone a top-spec computer and a phone to work with and use at work and home. If you need other tools, like a keyboard or a mouse, we'll figure it out, too!

Phone & internet

• To keep you connected, we'll cover an unlimited phone plan – and a proper internet connection to your home.
• We offer a 7% pension plan on top of your annual income, with the option to contribute extra directly from your gross salary.

Extensive health insurance

• We got you covered with extensive health insurance options through CZ. We cover the entire HI premium and reimburse the 'eigen risico'. And if you don't want CZ, we have something for you, too.

Mental health support

• In addition to Reaktor's own Hug team helping out where ever needed, we've partnered with OpenUp to connect you with certified psychologists should you ever feel like it.

Wellbeing benefit

• We partner with YourCampus to offer a personalized benefit package: A monthly budget you can tailor to support your needs with a wide variety of benefits, perks and discounts on exercise classes, movie tickets, healthy food, and more.

We cover your commute to work with an NS business card.

We're an equal opportunity employer

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

FAQ

01 What are we looking for?

We believe there’s more that matters than just the resume. We’re looking for an exciting overlap of curiosity, creativity, people skills, and experience: people who are willing to learn, participate, and share new perspectives.

02 What does the hiring process look like?

We take the time to learn about your skills and aspirations and help you learn about ours. Our interview process usually involve three or four conversations over the course of a few weeks. From application to closing, our process takes about four weeks. Your recruiter will keep you up to date on what to expect from each stage of our interviewing process.

03 What kinds of projects do you have?

We do a variety of different kinds of projects, with the aim of each being meaningful and critical to a client’s business. Our typical engagements are from 6 months to 18 months and involve between 3-6 Reaktorians collaborating closely with our clients. When it comes to picking and choosing, we look at a number of things from the business side. For example, we tend to be interested in the multi-functional growth potential of the project as well as the technological and digital maturity of the client, their product, and the project overall. However, not all good business is a good fit for us culturally. We only take on new business that aligns with our values, is interesting for our people to work on, and has a great local or global impact.

The core idea behind how we staff is that you will never be alone in a project. When staffing our projects, we first start by going through your preferences and ambitions for learning, be it customer location, the field of business, or some particular technology. We then go through your learning and self-development targets and do our best to match all of the above to a project. We get multiple projects and new openings in existing projects each month. If there isn’t a perfect fit immediately, we try to find a spot for you in an existing project or take some time while you work on internal projects, or get deeper into onboarding.

05 What do people do in between projects?

Client work is our number one priority, but we’ve gotten pretty good at making the most out of the normal in-between time in the consulting business. Maybe you’ve just joined us, your project has just ended, or you’re rotating out of one and looking for new opportunities, it can sometimes take a while to find the next client project. These are great opportunities to take training, dive into a new topic, or help out with internal development. Your time in between projects does not affect your pay.

06 Is it ok to work remotely?

It depends on the project in question, as we choose the option that fits best with each client. Sometimes projects are multisite, at other times, there are more on-site visits, and on rather rare occasions, we are 100% remote. That said, we love to see each other every once in a while and spend time together at get-togethers and occasional in‑person meetings.